Dr. Grace Mukamana, MD

I was admitted for a concerning set of symptoms. Including weakness, difficulty speaking, etc. She completely wrote me off and tried to claim my symptoms were “just stress”. This is after she made a rude remark about my EEG being clear because i twitched a bit during. A psychiatrist evaluated me and determined that my symptoms aren’t psychological (shocker, i know). It isn’t an issue that the EEG & MRI were clear— but the remarks she made were completely uncalled for. It certainly caused some emotional distress and frustration. Especially considering how much this sudden onset of symptoms affects me. I don’t recommend her for these reasons.

Upon meeting Dr. Mukamana, she greeted me by saying "Okay, you're my last patient of the day so let's get you seen so we can both get out of here for the day". Absolutely 0 patient/doctor rapport was built as this was the first thing she said to me. She then asked what brought me to her, and SHE PULLED OUT HER PHONE AND STARTED TEXTING while I was talking. I stopped talking to let silence fill the room, and it still took her 10-15 seconds to realize I had even stopped talking. She then said "let me finish this real quick", and then literally had me re-start my story as she hadn't heard a word I said while she was pre-occupied by her phone. Never in my life have I had that kind of an experience with a doctor. She also told me it would likely be 6-7 weeks before she could see me again as she "has too many patients that have high priority as well". Once again, never in my life has a doctor told me something like that. She should not be taking on new patients if she "has too many".

I wish I could give zero stars. This clinic is unreachable. I have called over and over, left messages, tried different days and times - nothing. No one ever answers. At my only visit, which was made with much difficulty plus a surprise rescheduling on the day of the appointment, the front office staff was rude and unhelpful. I am a physician myself and I would NEVER treat patients this way. Do not schedule here. It is the worst medical experience I have ever had.

She was one my specialists during hospitalization recently @ NEB. Dr Peter W Barlow, DM, LPC-S

Its not going well. Follow up operations are not completed. I have a CT scanned and the doctor's notes have not been closed out and nobody knows why? Now it looks as if a much needed scan has to be postponed another week? Who is running this office!

Dr. M left us feeling so uneasy about my daughters care that I had to leave a review for others. Daughter was new, had a STAT order to get an appt, but office would not allow an appt at all until records were received from previous dr. I had to call two weeks after to get the appt, after I knew records were there. Then 10 min before teleconference nurse called to get list of meds, history, etc. Dr. M asked us what meds she was on, her history, didn't know what Mestinon was (THE main med for myasthenia gravis, a specialty of dr M), and acted as if she didn't believe my daughter when she said she knows when her BP is dropping. Dr obviously never looked at the records we had to wait on! Dr M definitely doesn't understand dysautonomia (POTS). Been waiting on office to call for a week to schedule EEG, so I just called them. Dr M spent 6 minutes with us. Daughter has seen dozens of drs, and Dr M was the first that left us feeling like she just didn't care. 1 star for kind staff though :)

The only Doctor that has treated me as an individual and not just a patient. She listens to her patients takes time with her patients, and follows up with a courtesy call. She did not dismiss any of my concerns. Her concern was me having all the help I needed. She is now moving to San Antonio, and how lucky they are to have the best of the best. Laredo will miss you. I WILL MISS YOU. THANK YOU DR MUCAMANA FOR CARING.