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Dr. Eric Hensen, DO

Dr. Eric Hensen, DO

Ear, Nose, and Throat*
30+ years of experience

Dr. Eric Hensen, DO is a head & neck surgery otolaryngologist in Palestine, TX and has over 30 years of experience in the medical field. Dr. Hensen has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions. He graduated from MI STATE University College OF OSTEO MED in 1993. He is affiliated with medical facilities Palestine Regional Medical Center and UT Health Jacksonville. He is accepting new patients.

2.3 Star Rating
Based on 101 reviews 2.3 Star Rating (101 reviews)

Practice

112 Medical Dr Palestine, TX 75801
(903) 729-0444

At a Glance

  • Area of Expertise
    Dr. Hensen specializes in the area of Facial Plastic Surgery. • See board certifications
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. • See hospitals
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Dr. Hensen's Reviews

Likelihood to recommend Dr. Hensen

2.3

101 ratings, 25 with a written review
5 Star
32%
32%
4 Star
1%
1%
3 Star
0%
0%
2 Star
0%
0%
1 Star
67%
67%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 21, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ellen B – Aug 15, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
May 04, 2023
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2023
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 06, 2023
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Crystal Spicer – Feb 03, 2023
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Apr 11, 2022
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What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Desiree Shaw – Mar 15, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
rona – Mar 12, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Toni Dayton – Nov 15, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Michelle Dufay – Oct 27, 2021
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
FRank Shults – Oct 27, 2021
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Kimberly Ham – Oct 27, 2021
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Patricia U. – Jun 20, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
ConnieK – Mar 30, 2021
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
JLD – Feb 05, 2021
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What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leticia Hurn in Tulsa, OK – Oct 02, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anniston, AL – Aug 23, 2017
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Durham, NC – Aug 04, 2017
×Post a ResponseAre you Dr. Eric Hensen, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Donna Hughes in Oxford, AL – Apr 26, 2017
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Know Before You Go

About Me

biography

Dr. Eric Hensen, DO is a head & neck surgery otolaryngologist in Palestine, TX and has over 30 years of experience in the medical field. Dr. Hensen has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions. He...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mi State University College Of Osteo Med

    Medical School, 1993
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
- 
Facial Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last one to three years
Texas Medical Board

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Eczema

Locations

Practice

Melinda A Duncan DO PA112 Medical Dr Palestine, TX 75801
1

Affiliated Hospitals

  • UT Health Jacksonville

    501 S Ragsdale St
    Jacksonville, TX 75766

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    4% lower than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

  • Palestine Regional Medical Center

    2900 S Loop 256
    Palestine, TX 75801
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality