Dr. Emma Jacobs, MD

She didn't take the time to listen to all my problems just prescribed pills that did not work. I went through this office for months being pushed off and told we are working on this or that with no results. I was constantly being charged, yet I was never diagnosed or found anything to help. This was a waste of a year of my life and I still have the problem. She did not follow through with anything.

Ended up being transferred to St Bernard’s where I was admitted due to kidney stones. I have zero complaints from the care I received from everyone. Dr Jacobs come saw me and conducted the procedure the same day where some stones were removed and stents placed in so I could pass the others. As this isn’t my first adventure with stones but first experience with Dr Jacobs I have zero complaints and thankful for the care she provided me. I would definitely recommend her and plan on using her going forward in hopes to find a regimen so I don’t have anymore stones!

Dr. Emily Jacobs is a brilliant Surgeon at St. Bernard's Urology as are all at UA. Started having severe stabbing pain around 4 pm 04/02/23. Finally couldn't manage the severity of pain, & taken to St. Bernard's Hospital and ER at 7am two days later (04/04/23). The ER Physicians & staff got an I.V. in me and also took a CT WITH Contrast, showing a 4mm stone right where the left kidney connects to it's Ureter. Sent home with FloMax, Pain Medication & was told to strain the urine each time I felt the urge. I did what they told me that day April 4th '23, living in so much pain that had increased 5 fold, and my family took me back to St. Bernard's ER, where I was admitted finally on Sunday. Dr. Emily Jacobs arrived at 3pm to my room after a CT without contrast they'd taken earlier in the morning. My Kidney stone hadn't moved 2 tiny millimeters still very close touching the kidney. She placed a stent on 4/16 and removed stone 04/28/23. Grateful to Dr. Jacobs & her Staff at St. B. Urology.

Treats people with care

A failed lithotripsy procedure along with a failure to insert a stint to drain kidney stones then resulted in a failed extraction of the kidney stones, which resulted in the insertion of a nephrostomy tube through the back to drain the kidney. After all of that, another invasive extraction will be attempted tomorrow. I have little reason to expect successful this time either. Dr. Jacobs said, "This will be no big deal." She's not the one with a tube in her back due to foolish decisions. Do yourself a favor and use a different urologist from the very beginning.

Felt rushed. Didnt explain things. Wont go back.

Very nice, took lots of time to discuss my options and my problem

Excellent experience with Dr. Jacobs. Friendly, professional, asked appropriate questions, took the time to answer my questions, I left with a sense of confidence in her qualifications and experience. This is coming from someone who has seen many doctors and have had much experience as a patient.

She's thorough, efficient & professional. Has a good understanding of her patients & is concerned about them & their privacy/care.

I would have given zero stars if possible. She gave me about 4 minutes of her time to tell me to live with my problems till I was older because she normally treated older patients. She didn’t even take time to look at my problems. She obviously has a chip on her shoulder. Her bedside manner was terrible. Save your time and money because she was a waste of both.