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Dr. Douglas Chessen, MD

Dr. Douglas Chessen, MD

Psychiatry*
55+ years of experience

Dr. Douglas Chessen, MD is a psychiatrist in Newport News, VA and has over 55 years of experience in the medical field. He graduated from HARVARD Medical School in 1969. He is accepting new patients.

1.7 Star Rating
Based on 30 reviews 1.7 Star Rating (30 reviews)

Practice

12420 Warwick Blvd Ste 7C Newport News, VA 23606

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At a Glance

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Dr. Chessen's Reviews

Likelihood to recommend Dr. Chessen

1.7
30 ratings, 7 with a written review
5 star
10%
10%
4 star
7%
7%
3 star
3%
3%
2 star
7%
7%
1 star
73%
73%

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NOT GREAT!!!!!-less than a *!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 06, 2021
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Frustrating experiences, however Doug Chessen also saved my life. I hope retirement is good, the outdoors are enjoyed, and continued work is okay. Gratitude, Thanks.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
G – Nov 17, 2020
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I have seen the staff at Dr. Chessen's office for years for assistance with mild depression . I have found staff to be very professional and knowledgeable . i agree with other reviews that wait times can be extreme and there is difficulty in reaching the office via phone but have attributed this to high demand for services .
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Bobby M in Hampton, VA – Nov 06, 2016
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This practice is the best I have had in over 20 years of treatment. The office staff is very friendly ( show them friendliness and they reciprocate ) and Pam is amazing. I have never waited more than 10 minutes to be called in for an appointment. Thanks to everyone there!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ed in Newport News, VA – Oct 28, 2016
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The doctors are incredibly rude, unaccommodating, and generally have no idea what they are talking about. I shouldn't have to tell my doctor about a drug interaction while they're trying to prescribe me something, with my chart right in front of them. They cut their patients off when voicing concerns and rush to get them out as soon as possible. On top of all of that, I spent 3 hours sitting in their waiting room today, causing me to miss school and a job interview. Terrible, terrible practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Julia B in Newport News, VA – Sep 29, 2016
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I've seen Dr. Chessen and Pamela for a few months. They are great to work with, easy to trust and thorough with their evaluations. The major concerns I have with TPMG/Chessen Behavioral Health is that appointments are cancelled/rescheduled with some frequency and it is absolutely impossible to reach anyone via phone. In my experience, it takes about 20 min to reach someone and when you do the staff is rude and does not follow through with relaying messages to whom they concern, so frustrating!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Madeline in Newport News – Jul 30, 2016
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Extremely Unreasonable and Unrealistic standards!!! Especially given he specialises in addiction psychiatry! ..Quick & Short Attitude! Dismissive of patient history & symptoms and best interest!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
23 others found this helpful
Helpful
KM in Williamsburg, VA – Apr 16, 2016
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About Me

biography

Dr. Douglas Chessen, MD is a psychiatrist in Newport News, VA and has over 55 years of experience in the medical field. He graduated from HARVARD Medical School in 1969. He is accepting new patients.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Medical School

    Medical School, 1969
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Chessen & Associates12420 Warwick Blvd Ste 7C Newport News, VA 23606
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Practice

Office1 Avenue of the Arts Newport News, VA 23606
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Office860 Omni Blvd Ste 303 Newport News, VA 23606
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