Dr. Diane Sutter, MD
Obstetrics & Gynecology*
30+ years of experience
Dr. Diane Sutter, MD is an obstetrician gynecologist in Buffalo, NY and has over 30 years of experience in the medical field. She graduated from University at Buffalo Jacobs School of Medicine and Biomedical Sciences in 1990. She is affiliated with Buffalo General Medical Center. She is accepting new patients and telehealth appointments.
4.2 Star Rating
Based on 33 reviews 4.2 Star Rating (33 reviews)
Practice
3800 Delaware Ave Ste 102 Buffalo, NY 14217Telehealth available
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Dr. Sutter is a Healthgrades Choice provider in Obstetrics & Gynecology
The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
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Dr. Sutter's Reviews
Likelihood to recommend Dr. Sutter
4.2
33 ratings, 16 with a written review
| 5 star | 76% | 76% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 3% | 3% |
| 1 star | 18% | 18% |
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the best!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Marlene Hyden – Sep 04, 2024
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Amazing doctor listens and cares
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Amy Partsch-Putz – Jan 03, 2024
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Rude staff and ridiculous policies
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Lauren Marable – Jan 06, 2023
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Wait time is ridiculous
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
3 others found this helpful
Helpful
Rose – Nov 01, 2022
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Not available for new appointment!! Staff is not helpful!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 23, 2021
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My first appointment with Dr Sutter, when I walked in I knew NOTHING, about my own health, when I left I felt educated and empowered. She is truly passionate about her practice and stays informed. No human science is perfect, but because she practices with genuine concern for her patients I am confident that she is giving me the most sound medical advice possible. Regarding staff the are very professional, trained and therefore a good compliment to Dr Sutter
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Buffalo, ny – Feb 07, 2019
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Fantastic !! She listens to you and explains everything thoroughly. I have need this woman in my life!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Jan 24, 2019
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I was very impressed by her knowledge.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
NY, NY – Jan 07, 2019
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Dr. Diane Sutter is amazing. She is patient, empathetic, and truly listens. She is generous with information and clearly passionate about woman's health and changes within the field. The front desk staff is another story and has been a source of frustration due to errors and unprofessionalism. However I'll deal, and hope for some turnover.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
4 others found this helpful
Helpful
K in Buffalo – Aug 01, 2018
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Dr Sutter is friendly and knowledgeable. She has great bedside manner. I cannot say the same for her office staff. If you need anything more than an appointment, forget about it. I have been waiting 4 days for a simple birth control prescription refill. My pharmacy has called 3 times. I have called twice. The staff is rude, unhelpful and put out by your phone call. This isn't my first staff issue, just the last. Next week I have an appointment at a new gynecologist.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
4 others found this helpful
Helpful
Jul 20, 2018
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Dr. Sutter takes the time to listen and gives helpful feedback.. She gives you lengthy appointments and is comprehensive.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Feb 09, 2018
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At first when I started there she was great ,now for 2017 I had my annual appointment which I scheduled then to be called and said that the doctor cancel they needed me to reschedule which I did then I got closer to that appointment I got another call telling me that the doctor cancelled so I rescheduled a third time I got a call the day before that telling me that the doctor needs to cancel again I was upset hurt . This was the worst patient experience care I ever had
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Feb 01, 2018
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I was very pleased with everything about my first visit. Dr. Sutter is extremely knowledgeable and explained so much to me. However, after a follow up appointment 3 months later, I'm left with a sour taste for her staff. I'm still waiting for a return call on test results they were supposed to get (going on 6 months). When I called, the girl I spoke to suggested I call for them because she was busy and wouldn't be able to get to it right away. She also wouldn't put me through to the Doctor.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
3 others found this helpful
Helpful
Donna DiFrancesco in Tonawanda, NY – Nov 02, 2017
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Dr. Sutter really cares about her patients. She takes time listening and guiding with her expert knowledge. She was able to
" cure" my menstrual migraines with proper treatment and several years later to assist me through endomitriosis diagnosis, refer for robotic scar tissue removal and hysterectomy, as well as supportive care through menopause. This dr is knowledgable, listens and I trust her - highly recommend her! I have never waited long nor have I ever had a problem with office staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lancaster, NY – Jul 25, 2017
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Had apt Nov17th @1100am waited 1 hour never was seen . decided to leave office. my time is important also no one from office never contacted me over why I left , very unprofessional , Really did not want to start over with new Doctor but at this point I will have to find new Doctor not real happy about this , I really liked Dr. Sutter . All it needed to be done was for someone to come to the room and say to me why I was left in room , and no one did Kathy
What went well
No results
What could be improved
- Long wait times
4 others found this helpful
Helpful
Kathy Haid in west falls ny – Dec 01, 2016
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Very empathetic, takes time with you, comfortable office
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Barb in Buffalo, NY – Nov 01, 2016
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Leave a review
How was your experience with Dr. Sutter?Overall Patient Satisfaction
33responses
Likelihood of recommending Dr. Sutter to family and friends is 4.151515 out of 5
About Me
care philosophy
I believe women should take an active role in their health care. From adolescence through the childbearing years, where contraceptive concerns take precedence and into the menopause transition, women need to be empowered to make choices which optimize...read moreObstetrics & Gynecology
Gynecology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Suny @ Buffalo Ob/gyn
Residency Hospital, 1994University At Buffalo Jacobs School Of Medicine And Biomedical Sciences
Medical School, 1990Purdue University
Undergraduate School, 1980Purdue University / Main Campus
Undergraduate School, 1980
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Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkPractical Guide To the Care of the Gynecologic / Obstetric Patient, Second Edition, 2008
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Locations
Practice
Office3800 Delaware Ave Ste 102 Buffalo, NY 14217
Kaleida Health1540 Maple Rd Buffalo, NY 14221
Affiliated Hospitals
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
71%Patients said that doctors always listened to them and explained things well5% lower than the national average
Learn more about how Healthgrades measures Hospital Quality