Dr. Clarence Chen, MD

There is a reason why this psychiatrist consistently receives one-star reviews. My experience with him was shockingly unprofessional. He became irritated and rude when I missed an appointment—despite the fact that he scheduled it incorrectly and provided me with the wrong date. There was no confirmation, no clarification—only a request for my insurance information. Instead of handling the situation professionally, he resorted to irony and hostility. And to top it off, when I told him I was not interested in rebooking, he hung up on me. If you’re considering booking an appointment, I highly recommend calling first to get a sense of his demeanor. Based on my experience, this is not someone who should be entrusted with patient care.

Thorough with history, flexible with trying different medications and approaches to treatment

He tried to bully me into paying an additional "copay" outside of the copay he was already getting from my insurance company - double dipping and taking advantage of people who are seeking medical care. As a healthcare worker myself I am astonished and outraged on his ethics that allowed him to ask for that. He also didn't really listen to anything I was saying and kept asking me to repeat myself - like he asked me three times when my parents got divorced when what I told him was that my mother died as a youth.

Awful. He will hang up on you mi-sentence. He is short, cold, and rude.

Dr. Chen literally hung up on me mid-sentence when he realized he did not take my insurance. It was startling and inhumane.