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Dr. Christopher Brook, MD

Dr. Christopher Brook, MD

Otolaryngology-Head and Neck Surgery*
10+ years of experience

Dr. Christopher Brook, MD is an otolaryngology-head and neck surgery specialist in Boston, MA and has over 10 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 2010. He is affiliated with medical facilities Beth Israel Deaconess Medical Center and Beth Israel Deaconess Hospital-Milton.

3.3 Star Rating
Based on 9 reviews 3.3 Star Rating (9 reviews)

Practice

330 Brookline Ave Ste SCG63 Boston, MA 02215

At a Glance

  • Areas of Expertise
    Dr. Brook specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Brook's Reviews

Likelihood to recommend Dr. Brook

3.3
9 ratings, 9 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
33%
33%

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Excellent across the board- best ENT in Boston
Dr. Brook is a professional throughout and gave very clear and helpful information and medical counsel to help me with sleep apnea and snoring. He performed a combined tonsillectomy and septoplasty expertly which has changed my life. Cannot recommend him more highly. The best.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Elliot Creem – Jun 24, 2024
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Dr. Brook was highly knowledgeable and thorough. Office visits never felt rushed and he went above board to explain every aspect of my son's treatment. He responded quickly to phone calls and emails, even returning calls from home on his days off to answer questions. His bedside manner is the best, especially working with a nervous teen and an even more anxious mom. He uses humor, kindness, and reassurance. I highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Jewett – May 04, 2024
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Dr. Brooks did not seem to care about me appointment was late I was ok with it. But once I stepped in his room was totally rushed 2-3minutes max I had the paper given to me by my neurologist did not feel as though he knew anything in advance about me. I would not recommend him to any one at all, I wish there was a way my insurance would refuse to pay him.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 28, 2022
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Visited Doctor Brook in early November ; He completely ignored what I told him, did a 90 second procedure looking up my nose, and told me nothing is wrong. Three months later, $700 in bills paid for this procedure (I NEVER ASKED FOR NOR ADDRESSED MY SYMPTOMS), I am experiencing the same discomfort and nobody will take my calls. I have left messages several times, only to have the office manager, MRS MCKINNON call me back late on a Friday night offering nothing, other than saying "SORRY." I wonder how many pointless procedures this duo schedules to collect money and then ignore the patient afterwards?! Save your time and money. Go anywhere else. This is alarmingly incompetent office, and am sure these other negative experiences explained here are equally as disturbing.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
b. star – Feb 15, 2022
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Dr. Brook was an excellent doctor for my 2 surgeries. He let me know all of the possible complications, the recovery times, and answered all of my questions. He has a group of residents working with him who talked to me after my last surgery. However, he then took the personal time to check up on me himself after they had left. Many doctors delegate these types of small things to their residents and him taking the extra time to check-in himself shows his compassion and professionalism. I could not recommend him more.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 14, 2020
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Dr. Brook was the only one that was able to figure out the reason for my headaches! The surgery went well and i have zero complaints overall. Hes kind and caring and knows what hes doing! The staff has been sweet and helpful. If you go in there with a crappy attitude you may get it back in return but thats your own fault! We are all human!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Monika – Oct 18, 2019
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Excellent experienced, attentive professional. I was with him treating my 2 children and we were successful, patience was necessary for the final results. I have nothing to complain about, just thanking God first for putting someone who could take good care of my children. Thank you, Dr Brook for the kindness and professionalism with my family.
What went well
No results
What could be improved
No results
Helpful
Nelita – Aug 23, 2019
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Dr. Christopher Brook and his staff are unapologetically incompetent. The office staff messed up my son's appointments so much that the six months of weekly allergy shots he received before moving to Boston have been rendered pointless. My son now has to start the shots all over again at the beginning. Dr. Brooks is rude, arrogant, and apathetic. Find another allergist.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Elizabeth V. in McLean, VA – Nov 23, 2018
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Very patronizing and doesn't believe you when you say the symptoms you're experiencing. Constantly tells you to take nasal steroids when it's an infection. Decisions are very textbook; he will only make decisions based on what he sees, not based on what you're actually feeling.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Patient – Aug 13, 2018
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About Me

biography

Dr. Christopher Brook, MD is an otolaryngology-head and neck surgery specialist in Boston, MA and has over 10 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 2010. He is affiliated with medical facilities Beth Israel Deaconess Medical Center and Beth Israel Deaconess Hospital-Milton.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical College

    Medical School, 2010
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office330 Brookline Ave Ste SCG63 Boston, MA 02215
1
Office100 Highland St Ste 221 Milton, MA 02186
2

Practice

BuMc Otolaryngologic Foundation Inc.830 Harrison Ave Ste 1400 Boston, MA 02118
3

Practice

Boston Medical Center1 Boston Medical Ctr Pl Boston, MA 02118
4
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: 7:00am - 3:30pm
    • Fri: 7:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Beth Israel Deaconess Medical Center

    330 Brookline Ave
    Boston, MA 02215
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Beth Israel Deaconess Hospital-Milton

    199 Reedsdale Rd
    Milton, MA 02186

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality