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Dr. Steven Zeitels, MD

Dr. Steven Zeitels, MD

Otolaryngology-Head and Neck Surgery*
40+ years of experience

Dr. Steven Zeitels, MD is an otolaryngology-head and neck surgery specialist in Boston, MA and has over 40 years of experience in the medical field. He graduated from Boston University in 1982. He is affiliated with Massachusetts General Hospital. He is accepting new patients.

3.8 Star Rating
Based on 10 reviews 3.8 Star Rating (10 reviews)

Practice

1 Bowdoin Sq Fl 11 Boston, MA 02114

At a Glance

  • Areas of Expertise
    Dr. Zeitels specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Zeitels' Reviews

Likelihood to recommend Dr. Zeitels

3.8
10 ratings, 4 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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A kind, empathetic doctor who patiently explained and showed me the reasons for my vocal problems. A brilliant, experienced teacher with a sense of humor. I will be sure to consult him if I ever need the services of an anesthesiologist again.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 11, 2021
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Singing/performing for the majority of my life. both professionally and for the enjoyment of entertaining., in 2013 thought it was time to seek professional care, as I was unable to reach my usual pitches for one. As an impersonator, using my vocals, there was the need for an almost identical voice/pitch for with whom I was imitating. Looking into my insurance plan, I randomly chose Dr. Zeitels. Not knowing of his infamous stature until entering His office!! 100% satisfied ?? Revisit in 2 days!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna G. in Franklin, MA – Mar 28, 2017
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Dr zeitels is an outstanding surgeon .! He was So down to earth when he discussed the surgery with me. I felt a sense of relief the minute I walked into the office I knew I made the right decision... i am a physician with a practice in NYC . I developed voice complications due to " bad luck " But bad luck turned into good luck ... I got my voice back my life back .., Thank you Dr zeitels Dr Suzanne levine
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
new york, ny – Aug 27, 2016
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Dr. Zeitels stuff told me that they going to make an appointment with Dr. Zeitels that he is taking new patients who I really wanted to see based on all reviews he's got ,then days later they called and told me that he refused to take me and he was referring to some other doctors.That makes me think why? Sorry I'am not Julie Andrews..I have a problem with my vocal cord for a while ,coughing when I'am trying to sing or speak loud and was hoping that Dr. Zeitels would help me..Very disappointed
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Westford, MA – Jan 06, 2016
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About Me

biography

Dr. Steven Zeitels, MD is an otolaryngology-head and neck surgery specialist in Boston, MA and has over 40 years of experience in the medical field. He graduated from Boston University in 1982. He is affiliated with Massachusetts General Hospital. He is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1982
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Mass General Voice Center1 Bowdoin Sq Fl 11 Boston, MA 02114
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
  • Directions

Practice

Massachusetts General Hospital55 Fruit St Boston, MA 02114
2

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality