Dr. Carolyn Castiglia, DO

I called the office almost two weeks ago, on a Friday, as a new patient. The person who answered the phone asked 'What insurance do you have?' (very rude) I advised it's a Medicare Advantage plan, she then asked 'Is there anything wrong with you?' I said 'I am in good health and want to have a well visit and blood work.' She took my ins info and said she would call me back next week. After not receiving a call back, I called the office and the same person answered the phone, placed me on a brief hold, and then when she got back on the phone advised me that she gave the doctor my information and after review said the office cannot treat me. I asked 'what information was reviewed?' and she said 'you know, the verification information'. So I asked what was the problem with the verification and she said 'we don't accept this insurance.' I called my insurance plan member services and they confirmed that the doctor is in 'in-net-work' with my plan. She obviously lied to me!

She dropped me as a patient due to inactivity after being with her for over 12yrs and then said I would have to be a new patient but she’s not taking new patients. Her staff is horrific and rude as well as never answering the phones. Her best dr in her practice was Dr. Bedell and he left the chaos there too!! I’m following him and he got me in as a new patient with no problem. Save yourself from her, the terrible staff and impossible to get an appt. and the outdated & tiny office where you will wait close to an hour to be seen … that’s WITH appt

Garbage person to person care. Recently I had developed a concerning medical issue. I called her office only to find out that I had been dropped as I patient because I did not give them enough business. Frankly just wanted to explain my situation to her. I was then told by the secretary that I was not considered one of her patients any more and she would not be able to speak to me. Just want to speak to her for 5 minutes when she got a chance or even the next day or two. I was told to go to urgent care if it was that serious. The secretaries attitude was cringe worthy. She would say things like you said that all ready, you said that all ready. I was 100% polite and cordial until the end I could not take her flippant attitude any more.. If they dropped me as a patient it would have been courteous to send me a letter saying so this way i could have started looking for someone else and not be blind sided by this under less then ideal circumstances :(

Been seeing Dr Castiglia for years, attentive, caring, takes the time to listen and explain, the best doctor I've ever had

Dr. Castiglia is the BEST doctor around. Her staff is hard-working and always very helpful. I would recommend her to anyone who needs a good doctor!!!

Excellent from start to finish. Was seen within minutes and everyone was very friendly and professional. I would recommend this practice to anyone including family!

Terrible. There is always at least a 30 minute wait. I have been waiting for the results from a physical for over a month and I need to give my job updated physical forms. I have contacted the office 4 times. They lost my bloodwork so now I have to pay another office visit fee to get it taken.

Excellent, great diagnosis ability.

Dr. Castiglia was much better in the past. Lately she seems to be calling it in. Half the time she doesn’t return calls even if it has to do with medication dosage. And forget about lab results you’re lucky if you hear back within two weeks. Her office staff is definitely not up to speed. It’s really too bad. I think she’s a good doctor when she actually listens and pays attention but that’s hard to come by these days. I’ve been a patient for a lot of years but I’m considering changing docto

Dr. Castiglia has been my doctor since 2003 and I trust her completely. She has always shown caring and expertise and makes referrals if she thinks a problem or siyuayion requires specialized medical knowledge. She is open and friendly and has a kind demeanor.

An “ok” doctor. Staff at front desk is unprofessional and unreliable. Wait time for a scheduled appoibtment is AlWAYS an hour or more.

Dr. Castiglia is very caring, makes accurate diagnoses, and is dedicated to patient care. It's a pleasure to be her patient.

Dr. Castiglia is professional, efficient yet personable and above all is a superb clinician. I feel that my health has improved under her care and by following her suggestions. I highly recommend her for excellent medical care.

Love Dr. Castiglia and her office! Always able to get an appointment when needed, well taken care of, and always followed up on. If there is a wait, it is always worth it to be in great hands! My whole family uses this office and I'd recommend the practice to anyone!

I had a completely horrendous experience with this doctor. Her listening skills need some major work! I felt afraid and vulnerable to begin with, I had been through so much. I had originally been told her partner was a great diagnostic. I shared my painful experiences with her, yet she just behaved so coldly. I asked if I could make an appointment with the other doctor she patronizingly just said no. I found her to be unprofessional, even hurtful. I went to my car in tears.

Truly a caring doctor. Would highly recommend her. Buse office, but worth the wait. Excellent in accurate diagnosis.

She's the best doctor ever! My whole family goes to see her.