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Mercy Medical Center

Mercy Medical Center is a medical facility located in Rockville Centre, NY. This hospital has been recognized for Bariatric Surgery Excellence Award™ and Labor and Delivery Excellence Award™.

65%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in bariatric (weight loss) surgery

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2021)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Deep blood clots in the lungs or legs following surgery
  • Pressure sores or bed sores acquired in the hospital

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

65%

Would definitely recommend

Equal to the national average

Mercy Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Mercy Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%67%

Providers

Provider Reviews

He is agreat surgeon He explained everything and took time to answer all the questions

Apr 23 2025

Review for Dr. Wain

Dr Wain is an amazing surgeon. He takes his time with you and explains all of your procedures and health plans as needed. He is open to any questions you may have and is always available. The office staff is also so helpful and nice.

Apr 23 2025

Review for Dr. Wain

He always makes me feel like every possible issue is covered and explained very clearly. Also just a nice guy.

Apr 23 2025

Review for Dr. Chan

Dr. Bridges and his team are AMAZING! Very attentive and listened to concerns. I will be using Dr. Bridges going forward. Bonus: quick and efficient scheduling.

Apr 23 2025

Review for Dr. Bridges

I had the Natura Bra Breast Lift with fat grafting by Dr. Alizadeh and was extremely disappointed. I was told results would be long-lasting, but within 6 months my breasts had deflated to a small B cup from a D,DD. When I expressed concerns, I was told, there’s nothing I can do, and was later told I...

Apr 23 2025

Review for Dr. Alizadeh

Location

Mercy Medical Center

1000 N Village Ave, Rockville Centre NY 11570

CallDirections

(516) 705-2525

Frequently Asked Questions

Where is Mercy Medical Center located?

Mercy Medical Center is located at 1000 N Village Ave, Rockville Centre, NY 11570. Find other locations and directions on Healthgrades.

Has Mercy Medical Center won any recent awards from Healthgrades?

Yes, Mercy Medical Center has been awarded with Bariatric Surgery Excellence Award™ and Labor and Delivery Excellence Award™ in the past two years.

Is Mercy Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mercy Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center profile..

How does Mercy Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1000 N Village Ave

Rockville Centre, NY 11570

Directions

(516) 705-2525