Are you a healthcare professional?
Is this your profile?
background
background
Dr. Carol Shi, MD

Dr. Carol Shi, MD

Family Medicine*
25+ years of experience

Dr. Carol Shi, MD is a family medicine physician in Newport Beach, CA and has over 25 years of experience in the medical field. She graduated from University of California, San Diego School of Medicine in 1998. She is affiliated with Hoag Hospital Newport Beach. She is not accepting new patients.

4.8 Star Rating
Based on 88 reviews 4.8 Star Rating (88 reviews)

Practice

1441 Avocado Ave Ste 503 Newport Beach, CA 92660
Telehealth available
Patient Favorite Award

Dr. Shi is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Shi's Reviews

Likelihood to recommend Dr. Shi

4.8
88 ratings, 69 with a written review
5 star
93%
93%
4 star
1%
1%
3 star
2%
2%
2 star
2%
2%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr Carol Shi
Professional sweetness all around Staff is wonderful and I do appreciate Dr Shi so much. I’m so appreciative that she is my Dr. and has been for 25 years? She’s the absolute best! Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Ronning – Apr 04, 2025
×Post a ResponseAre you Dr. Shi?
I will never change doctors
After 24 years of care from Dr Carol Shi, I will never change doctors. She is the most knowledgeable, competent and caring physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maureen B – Jan 03, 2025
×Post a ResponseAre you Dr. Shi?
Great team and doc!
I will admit, at first I was a bit put off that I had to meet Dr. Shi’s PA before I could make an appt with her but I met with Kelly and she was great and very knowledgeable. I then scheduled a follow up visit with Dr. Shi and I am so glad I decided to have her as my primary care doc bc she takes her time to get to know a patient, she is attentive and very sympathetic and understanding. It was so easy to share my concerns and I didn’t feel brushed off like I have with other docs that are busy, and I know Dr. Shi is busy but she never made me feel like this. I also loved that they accommodate same day visits after you’re an established patient (meeting with her PA), I know no docs that do this, I’ve always had to go to Urgent Care for same day visits. 10 out of 10 recommend that you visit her practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
R Hall – Oct 24, 2024
×Post a ResponseAre you Dr. Shi?
I’ve been a patient of Dr. Shi for over 20 years, and her care and service has never wavered. Dr. Shi is thorough, caring and sensitive to all facets of my life so proper treatments and guidance can be easily managed. Couldn’t ask more from a PCP than Dr. Shi.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 20, 2024
×Post a ResponseAre you Dr. Shi?
highly
I love Dr Shi. Always takes the time to talk to you and seems to take a personal interest in me!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 23, 2024
×Post a ResponseAre you Dr. Shi?
amazing
Dr Shi is the best of the best and I am lucky to have her as my Primary Care Physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
FB – May 20, 2024
×Post a ResponseAre you Dr. Shi?
Wonderful doctor!
There was no waiting. Dr Shi was attentive, a great listener, thorough, and informative. She explained everything in great detail and was so compassionate and understanding.
What went well
No results
What could be improved
No results
Helpful
Victoria Rutledge – Apr 22, 2024
×Post a ResponseAre you Dr. Shi?
Dr. Shi is very thorough in her assessment of my health concerns. She has recommended an excellent specialist that was very helpful in addressing a more recent issue. Her attention to details regarding my unique situation is much appreciated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.V. – Feb 26, 2024
×Post a ResponseAre you Dr. Shi?
Dr Shi is an excellent physician.
Dr Shi has been my PCP for more than fifteen years. She always listens to my concerns and is quickly able to form an action plan. She has led me through many challenging medical conditions including prostate cancer, just to name one.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe B. – Feb 19, 2024
×Post a ResponseAre you Dr. Shi?
Too Notch!
The staff is very friendly and compassionate. Dr Shi is down to earth, relatable and so nice! You can tell she really cares about her patients. I always have a good experience here.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 22, 2023
×Post a ResponseAre you Dr. Shi?
Dr. Shi is caring, attentive and takes time to really listen to her patients. She doesn’t rush through the appointment and is very thorough. I would highly recommend her to anyone looking for a great primary care physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 22, 2023
×Post a ResponseAre you Dr. Shi?
Dr. Carol Shi is the best!
I felt that Dr. Shi truly cares about my well-being. It was evidenced by the time she took to carefully understand my health issues and the thoroughness she exercised in providing solutions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
FP – Oct 22, 2023
×Post a ResponseAre you Dr. Shi?
Highly Recommend 5 Stars!
Dr.Shi is kind, considerate, conscientious, listens carefully and responsive- true professional! Her staff is also wonderful!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 14, 2023
×Post a ResponseAre you Dr. Shi?
I recommend Dr Carol Shi 100/:.She is caring ,nice
Dr Carol Shi is a great doctor compassionate ,caring and treats her pacientes as family I feel very fortunate to have her as my primary care doctor Thanks dr Carol Shi for beeing in my life and helping me in all my problems with my health.who are to many latelly.God bless you !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adriana Tuculescu – Aug 15, 2023
×Post a ResponseAre you Dr. Shi?
I recommend Dr Carol Shi 100%.
I have been a patient of Dr Shi since the first time she arrived at this office. She is friendly and truly interested in her patients. She remembers my info from appointment to appointment. I also appreciate the fact that many members of the Staff have been there each time I come. She always follows-up with pertinent information. Dr Shi has suggested excellent physicians as referrals for further treatment. I would totally recommend her to my friends and family. (And I have!)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L.W. – Jul 24, 2023
×Post a ResponseAre you Dr. Shi?
Great family physician
As a long time patient of PFM and Dr. Shi., I am very happy with the excellent services provided by this office. The staff at PFM are very friendly, caring and professional. Dr. Shi is an excellent physician who sincerely cares for her patients, listens to their concerns and provides the best medical care and follow up.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 19, 2023
×Post a ResponseAre you Dr. Shi?
Outstanding Physician!
I have been a patient of Dr. Shi for many years and can’t imagine a better physician. She is knowledgeable, caring, consistent, and an excellent listener to concerns. She is also warm, personable, and answers questions thoroughly. Dr. Shi is a model physician!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 02, 2023
×Post a ResponseAre you Dr. Shi?
Best office staff and Doctor!
The office staff went out of their way to make sure I was able to get the medications I needed even though the pharmacy system was down at my regular pharmacy and another pharmacy was out of stock on one of the meds. They worked with me to find a pharmacy that could fill the prescription and made sure the new pharmacy received it. This was all done on a Friday afternoon right up next to closing time. I really appreciate that they followed through to make sure I was taken care of before leaving for the weekend! Also, Dr. Shi is just awesome! Very attentive and made me feel like I was her only patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 23, 2023
×Post a ResponseAre you Dr. Shi?
Definitely to everyone needs very good doctor
She always listen patiently to my words and she is very kind and knowledgeable. Very kind family medicine member’s in her office. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 22, 2023
×Post a ResponseAre you Dr. Shi?
Dr. Shi is a caring and very knowledgeable physician who always responds to patients' questions or messages in a timely manners.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 22, 2023
×Post a ResponseAre you Dr. Shi?

Leave a review

How was your experience with Dr. Shi?

About Me

biography

Dr. Carol Shi, MD is a family medicine physician in Newport Beach, CA and has over 25 years of experience in the medical field. She graduated from University of California, San Diego School of Medicine in 1998. She is affiliated with Hoag Hospital Newport Beach. She is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California, Los Angeles David Geffen School Of Medicine

    Residency Hospital
  • University Of California, San Diego School Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Shi is a patient favorite Family Medicine Physician

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Pacific Family Medicine1441 Avocado Ave Ste 503 Newport Beach, CA 92660
    1