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Dr. Brian Castillo, MD

Dr. Brian Castillo, MD

Family Medicine*
15+ years of experience

Dr. Brian Castillo, MD is a family medicine physician in Houston, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Medical Branch in 2007. He is affiliated with medical facilities Houston Methodist Hospital and Memorial Hermann Northeast Hospital. He is accepting new patients.

4 Star Rating
Based on 15 reviews 4 Star Rating (15 reviews)

Practice

13176 W Lake Houston Pkwy Ste 4 Houston, TX 77044

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Dr. Castillo's Reviews

Likelihood to recommend Dr. Castillo

4.0
15 ratings, 6 with a written review
5 star
60%
60%
4 star
13%
13%
3 star
7%
7%
2 star
7%
7%
1 star
13%
13%

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Dr Brian Castillo is the best
I have never had a physician that compares to Dr Brian Castillo. He is kind, gentle, listens and is thorough. He never makes you feel judged, listens to your issues, and helps you make informed decisions. As others have noted, the office staff is not so great sometimes. I have not experienced overt rudeness from any of them, they haven’t been particularly friendly or customer service oriented.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Jan 16, 2025
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Patient, considerate, and very understanding and a good physician. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ora Fulford – Oct 20, 2022
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Dr. Castillo is a nice doctor. I have nothing bad to say about him. It is his front desk staff that are horrendous. You call needing an appointment and they have no sympathy regardless of what you are experiencing. Same day appointment? Forget that. They will tell you to go to urgent care in a mono-toned voice. His staff lacks customer service skills. They remind me of B-Listers. Somebody you wouldn't hire to represent the face of your business.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
No Longer a Patient in Humble, TX – Sep 07, 2018
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Dr B. Castillo is an amazing person. He listens, he guided me, and has given me the best advice! He’s not in my network anymore but I still prefer to go see him. He told me to give my new PCP another chance to get to know me better. Dr. Castillo took the time to get to know me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Fuentes in Humble, TX – Aug 24, 2018
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Dr. B Castillo is a soft spoken but very through doctor. He always addresses all of your concerns. Sometimes the wait inside the room is long but I feel as if this is because he spends a lot of time with each patient, your concerns are not overlooked.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
HG in Houston, TX – Jul 16, 2016
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Very easy to talk with and takes his time with you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
BA in TX – Jan 12, 2016
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About Me

biography

Dr. Brian Castillo, MD is a family medicine physician in Houston, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Medical Branch in 2007. He is affiliated with medical facilities Houston Methodist...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 2007
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Cesario A Castillo MD PA13176 W Lake Houston Pkwy Ste 4 Houston, TX 77044
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