Dr. Arthur Itkin, MD

Dr Itkin is the nicest most companionate people I’ve ever met. I’d highly recommend him.

Staff is awesome! Dr Itkin is kind & attentive to my situation. I will continue to be his patient, hope he never retires!

I recently requested my medical records from this office and not one of the records I requested was sent. I was very specific about the records I needed and I left a message for nurse Joey and nurse Diane. At my last appointment for a review of my brain MRI ordered by Dr. Itkin, nurse Diane came into the examining room where I had been waiting for 15 minutes already to ask if I had the MRI done and if I had the results. This appointment had been made two months ago and the MRI results had been sent to the doctors office well before my appointment. I explained to her that the purpose of the appointment was to review the MRI, and that the results were already sent to the office. She was unable to find this information and advised me that I had to reschedule because she didn’t want to waste the doctors time and so that they could locate the MRI results. She clearly did not even do the bare minimum of preparation for this appointment, greatly inconveniencing me.

I scheduled an appointment with Dr. Itkin for my husband...But now I am getting second thoughts about seeing him. If he has been practicing for over 31 years, Why does he have such TERRIBLE REVIEWS??? This is AWEFUL!!!

Super friendly and personable. Would recommend to friends and family.

My first appointment here was very invalidating and condescending. I have been experiencing migraines for about 12 years now. I made an appointment with Dr. Itkin since they have become more frequent and debilitating. Also, over the counter meds do not help at all anymore. The receptionist was extremely rude to me when I arrived and again when I left. I was given a huge questionnaire that I felt rushed completing. Dr. Itkin did not even look at any of the information I filled out (except for # of migraine days) or ask me any questions except for whether or not I exercise. I was told that "it is not that serious" and that I am "too young and forgetful" to be prescribed medication since "it would be too confusing" for me (I am 24 years old). At the end of my appointment, I was told to "just keep exercising". I was also given a dietary handout despite the fact that I indicated my questionnaire that food is not a migraine trigger for me. I will not be returning here and going elsewhere.

While Dr. Itkin is very helpful and always willing to listen. His assistant Joey is not responsive at all. She doesn't call back if you leave a message. When you call for her is not available and the only thing you can do is leave a message. The nurse Diane has a little bit of an attitude when you call and can't get in touch with Joey. When the patient is calling it's not to chit-chat it's because there is an issue they need help with. Hopefully they never have to wait for a phone call back and don't get one. It's very frustrating!!!

Dr Itkin was extremely knowledgeable, professional and he had a very compassionate bedside manner. He was able to quickly diagnose neurological medical issues that have been ongoing with me for six long years. To my surprise, he performed a nearly painless EMG on me today himself. I have the highest level of confidence in his abilities to diagnose and remediate neurological concerns. His office and staff reflected his efficiency and good nature.

Dr. Itkin has always been willing to explore different options for my migraines, however does not always listen to my concerns. The office/customer service is terrible. It is very difficult to get a hold of someone and they are constantly rescheduling my appointments. The most recent time they didn't even bother to call, they sent me a letter in the mail cancelling my appointment giving a new date and time months away. Communication is an absolute downfall.

I am a patient at Neurological Associates and I suffer from SEVER DAILY migraines. I have been going thru this for almost a year now. At first they were very helpful in getting an appointment and prescribing me medication but after my first appointment they seem to care less. It takes me WEEKS to get a call back from their office. They seem to never be open because they never answer the phone. I even left an emergency message with their answering service when I was suffering from the medications

No one seems to work in this office! because no one pick up the phone! Finally after guessing a possible extension a lady picked up the phone by the name of Janice. She said they have many staff members yet no one pick up the phone!! Worst customer service ever!!!!!!!!!!!!!! Impossible to get through the line. I was fortunate enough to guess a possible extension number.

Dr. Itkin is amazing, hands down. His nurse was always helpful whenever I called and had questions. His staff is different. I had an appointment the 1st week of September, I hadn't received a reminder call, so I called... I was informed the appointment I made around Feb/Mar 2018 for September was changed to Dec 10th in the morning. No call, nothing. Seen him before, multiple times. I guess the staff just doesn't care about the patients or scheduling. How do they pick who's appt to change?

Very thorough, takes his time to explain everything, office staff very friendly and helpful, always able to answer any questions my family or I may have. Able to squeeze me in for emergency last minute issues. Work long hard hours. Always on top of latest medicines, techniques, procedures, international testing, etc. Great help to expand own knowledge.

Dr. Itkins is a awesome doctor. But his staff is the absolute worst, especially his rude nurse. I believe her name is Diane!!!!! She is the rudest, laziest, unintelligent nurse ever!!!! She lies to say herslef, writes bogus scripts, doesn’t follow up with insurance authorizations and will acuse you of something because she doesn’t want to do the work. She doesn’t care about Dr. Itkins patients. Because of her I’m sure Dr. Itkins’s practice will begin to suffer.

Very very difficult to get an appointment. Office staff does not return phone calls. I paid $100 for 3 minutes of his time. Me made feel like I inconvenienced him. I feel rushed. Try to ask questions, but he dismisses me. Thanks Advocate Health Systems. WHO IS MY ADVOCATE??

Dr.Itkin misdiagnosed my MS relapse. I was concerned about symptoms I was experiencing and he told me they were normal MS symptoms. After seeking a 2nd opinion I was admitted to the hospital with 6 new brain lesions. My currant doctor said he was irresponsible with his treatment. His nurse is rude and awful to deal with.

I think Dr Itkin and his staff are great. They really help you out, are kind and very professional