The Hospital of Central Connecticut at New Britain General Campus
The Hospital of Central Connecticut at New Britain General Campus is a medical facility located in New Britain, CT. This hospital has been recognized for America's 250 Best Hospitals Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
3% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Surgical Care Excellence Award™ (2025)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Critical Care Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Spine Surgery Award™ (2024, 2023)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Critical Care Award™
2024
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025
Gastrointestinal Care Excellence Award™
2024
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2024, 2023
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceThe Hospital of Central Connecticut at New Britain General Campus
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
The Hospital of Central Connecticut at New Britain General Campus
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 04 2025
Review for Dr. Roy
I needed a consultation on my shoulder pain and Dr Sowa was very thorough in the exam, listened to me and explained a plan of action in a way I was able to understand. He was very kind and concerned about my problem.
May 03 2025
Review for Dr. Sowa
Always takes her time and clearly explains any questions… will never switch this wonderful PCP!
May 03 2025
Review for Dr. Holmes
Dr. Agarwal is truly the best cardiologist I've had. He takes the time to listen and explain everything about my condition. Great personality makes you feel at ease.
May 03 2025
Review for Dr. Agarwal
I’ve been seeing Dr Kerrigan for almost 20 years. She was with me through pregnancies, losses and everything in between. She’s been my rock through difficult times and always willing to listen to my thoughts, fears and help me understand my changing middle aged body. She is one of the only...
May 03 2025
Review for Dr. Kerrigan
Location
The Hospital of Central Connecticut at New Britain General Campus
Frequently Asked Questions
Where is The Hospital of Central Connecticut at New Britain General Campus located?
The Hospital of Central Connecticut at New Britain General Campus is located at 100 Grand St, New Britain, CT 06052. Find other locations and directions on Healthgrades.
Has The Hospital of Central Connecticut at New Britain General Campus won any recent awards from Healthgrades?
Yes, The Hospital of Central Connecticut at New Britain General Campus has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and 5 more in the past two years.
Is The Hospital of Central Connecticut at New Britain General Campus highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does The Hospital of Central Connecticut at New Britain General Campus score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at The Hospital of Central Connecticut at New Britain General Campus?
Phone number, appointment information, and directions can be found on Healthgrades The Hospital of Central Connecticut at New Britain General Campus profile..
How does The Hospital of Central Connecticut at New Britain General Campus rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
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