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St. Francis Hospital

Explore care at St. Francis Hospital in Federal Way, WA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

60%

Patient Experience Rating

5% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

60%

Would definitely recommend

5% lower than the national average

St. Francis Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

St. Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Providers

Provider Reviews

Courteous and efficient

Apr 19 2025

Review for Dr. Leung

Great care from the minute I walked through the door. All the staff were caring and polite. I never felt rushed, they took plenty of time to explain what was going and answer all my questions.

Apr 18 2025

Review for Dr. Leung

Dr. Caruso seemed like he was in a rush, he didn’t listen to anything that I told him, he performed a very routine examination, gave me some very vague instructions and some prescriptions, and then never communicated anything to me even after I called his office several times for guidance.

Apr 17 2025

Review for Dr. Caruso

Dr Karoof Sekhorn is concerned about patients & has caring bedside manner with senior citizens.

Apr 17 2025

Review for Dr. Sekhon

Dr. Khan is the most intelligent and kind physician I have ever had the pleasure of being treated by. He consistently addresses my health concerns with compassion and a non-judgmental attitude. My husband and I have been under his care for over 10 years, and even after moving a considerable distance...

Apr 15 2025

Review for Dr. Khan

Location

St. Francis Hospital

34515 9th Ave S, Federal Way WA 98003

CallDirections

(253) 366-5864

Frequently Asked Questions

Where is St. Francis Hospital located?

St. Francis Hospital is located at 34515 9th Ave S, Federal Way, WA 98003. Find other locations and directions on Healthgrades.

Has St. Francis Hospital won any recent awards from Healthgrades?

No, St. Francis Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is St. Francis Hospital highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at St. Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades St. Francis Hospital profile..

How does St. Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

34515 9th Ave S

Federal Way, WA 98003

Directions

(253) 366-5864