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MultiCare Good Samaritan Hospital

Explore care at MultiCare Good Samaritan Hospital in Puyallup, WA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

59%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Respiratory failure following surgery
  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Worse than Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

59%

Would definitely recommend

6% lower than the national average

MultiCare Good Samaritan Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%67%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

MultiCare Good Samaritan Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Providers

Provider Reviews

Only one clip placed after removing a large polyp instead of two. Fell off after one day. Had been instructed to return to blood thinners. Lost massive amount of blood. ER, 4 days in Good Sam. A second colonoscopy by a competent alternate WAGI provider in Good Sam. Two clips. 4 months of anemia...

Apr 29 2025

Review for Dr. Manam

She is the reason I will not go back to a certain hospital to deliver my next baby. Unsympathetic to any pain you may be having, she kept thinking I was overreacting and telling me not to scream (I was in so much pain from contractions at 6cm). I'm pretty sure she did a membrane sweep on me without...

Apr 28 2025

Review for Dr. Bailey

Everyone was extremely courteous to me I got nothing but respect and all the help I needed

Apr 23 2025

Review for Dr. Wark

Very good.

Apr 22 2025

Review for Dr. Lu

Dr. Jeon was very congenial and was unhurried and thorough in our first consultation. I'm looking forward to being under his care.

Apr 21 2025

Review for Dr. Jeon

Location

MultiCare Good Samaritan Hospital

401 15th Ave SE, Puyallup WA 98372

CallDirections

(253) 697-4000

Frequently Asked Questions

Where is MultiCare Good Samaritan Hospital located?

MultiCare Good Samaritan Hospital is located at 401 15th Ave SE, Puyallup, WA 98372. Find other locations and directions on Healthgrades.

Has MultiCare Good Samaritan Hospital won any recent awards from Healthgrades?

No, MultiCare Good Samaritan Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is MultiCare Good Samaritan Hospital highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does MultiCare Good Samaritan Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at MultiCare Good Samaritan Hospital?

Phone number, appointment information, and directions can be found on Healthgrades MultiCare Good Samaritan Hospital profile..

How does MultiCare Good Samaritan Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

401 15th Ave SE

Puyallup, WA 98372

Directions

(253) 697-4000