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MultiCare Capital Medical Center

MultiCare Capital Medical Center is a medical facility located in Olympia, WA. This hospital has been recognized for Patient Safety Excellence Award™.

66%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

66%

Would definitely recommend

1% higher than the national average

MultiCare Capital Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

MultiCare Capital Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%55%

Providers

Provider Reviews

Very unprofessional, dishonest & argumentative. She documented in the medical record listening to heart, lungs & abdomen & their supposed sounds, but she did not perform these documented exams. And then billed Medicare. And lied to Medicare she about what she did, & the pt. She tried to contradict...

Apr 22 2025

Review for Dr. Shin

Very good surgeon and personable physician. However I waited an hour and a half past my scheduled appointment time before being seen. Can’t get that time of my life back so understandably I’m frustrated. If I needed to see an orthopedic specialist again I would go elsewhere; doc is good but not...

Apr 22 2025

Review for Dr. Lamour

Promptness, thorough exam, willingness to answer questions, professional and caring manner. I felt very comfortable and confident during the appt, as well as the diagnosis and treatment plan. He's a keeper, for sure!

Apr 22 2025

Review for Dr. Barronian

Dr. Moore is very experienced and skilled in his trade. He is personable and approachable. A solid patient and provider relationship is formed on the first visit.

Apr 20 2025

Review for Dr. Moore

Very careful and gentle. Friendly even offered to look at myright hip.

Apr 16 2025

Review for Dr. Borders

Location

MultiCare Capital Medical Center

3900 Capital Mall Dr SW, Olympia WA 98502

CallDirections

(360) 754-5858

Frequently Asked Questions

Where is MultiCare Capital Medical Center located?

MultiCare Capital Medical Center is located at 3900 Capital Mall Dr SW, Olympia, WA 98502. Find other locations and directions on Healthgrades.

Has MultiCare Capital Medical Center won any recent awards from Healthgrades?

Yes, MultiCare Capital Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is MultiCare Capital Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does MultiCare Capital Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at MultiCare Capital Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades MultiCare Capital Medical Center profile..

How does MultiCare Capital Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3900 Capital Mall Dr SW

Olympia, WA 98502

Directions

(360) 754-5858