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Milton S Hershey Medical Center

Milton S Hershey Medical Center is a medical facility located in Hershey, PA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.

77%

Patient Experience Rating

12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2025, 2024)

Top 1% in the nation for providing the highest clinical quality year over year

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025, 2024, 2023)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2025)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in stroke care and cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery

3 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2024

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Worse than Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2025, 2024, 2023

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

10% higher than the national average

77%

Would definitely recommend

12% higher than the national average

Milton S Hershey Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Milton S Hershey Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Providers

Provider Reviews

Dr. Vacchio diagnosed my prostate cancer and did prostatectomy on March 5, 2025. Surgery couldn’t have gone any better. Thoroughly recovered in 5 weeks. PSA level less than 0.1 now. A big thank you to Dr. Vacchio.Bob D’Angelo

Apr 24 2025

Review for Dr. Vacchio

Went to Ingrahm for what should have been a simple removal of a piece of superficial melanoma. I ended up with a 5-inch scar, and an additional inch and a half scar from the removal of lymph nodes. Worse, he promised to take out a sebaceous cyst at the same time, but it was not on the schedule. ...

Apr 23 2025

Review for Dr. Ingraham

Dr. Abdel was able to correctly diagnose the problem with my knee (after 3 previous replacements at a different facility and 3 other specialist referrals that found nothing wrong and suggested I was either exaggerating the pain or seeking narcotics) within 30 minutes of reviewing the tests he...

Apr 23 2025

Review for Dr. Abdel

He helped my daughter free

Apr 22 2025

Review for Dr. Ashby

Personal care

Apr 19 2025

Review for Dr. Charles

Location

Milton S Hershey Medical Center

500 University Dr, Hershey PA 17033

CallDirections

(717) 531-8521

Frequently Asked Questions

Where is Milton S Hershey Medical Center located?

Milton S Hershey Medical Center is located at 500 University Dr, Hershey, PA 17033. Find other locations and directions on Healthgrades.

Has Milton S Hershey Medical Center won any recent awards from Healthgrades?

Yes, Milton S Hershey Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 11 more in the past two years.

Is Milton S Hershey Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Milton S Hershey Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Milton S Hershey Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Milton S Hershey Medical Center profile..

How does Milton S Hershey Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

500 University Dr

Hershey, PA 17033

Directions

(717) 531-8521