John Muir Medical Center Walnut Creek
John Muir Medical Center Walnut Creek is a medical facility located in Walnut Creek, CA. This hospital has been recognized for Outstanding Patient Experience Award™ and Joint Replacement Excellence Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Joint Replacement Excellence Award™ (2024, 2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceJohn Muir Medical Center Walnut Creek
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
John Muir Medical Center Walnut Creek
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Helms
Dr. Hasan gave me my life back. After three weeks in the hospital with debilitating pain from a herniated disc—relying only on opioids and epidurals for relief—I was hopeless. I couldn’t sit, stand, or walk without severe pain. Dr. Hasan reviewed the same scans the hospital did and immediately...
Apr 25 2025
Review for Dr. Hasan
he is absolutely one of BEST ENT SPECIALIST to work with in the Bay Area. I went for my daughter's sinus related issues, and he went through the process in such a meticulous way that I was completely amazed and mostly doctors do not have time to even listen much to your problem. Thank you, Dr....
Apr 25 2025
Review for Dr. Hsieh
Dr Gracer is one of the best doctors I’ve had. She is kind, empathetic, and very thorough and always follows up. She is very diligent with her referrals and has gone above and beyond to get me into specialists. I too followed her from Stanford to John Muir and am really glad that I did. I highly...
Apr 24 2025
Review for Dr. Gracer
Dr Brian Chin refused care to me to check my 20 yr old Lapband because he wasn’t the surgeon who placed it. I previously lived out of state. His staff is unprofessional and rude and I do not recommend.
Apr 24 2025
Review for Dr. Chin
Location
John Muir Medical Center Walnut Creek
Frequently Asked Questions
Where is John Muir Medical Center Walnut Creek located?
John Muir Medical Center Walnut Creek is located at 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598. Find other locations and directions on Healthgrades.
Has John Muir Medical Center Walnut Creek won any recent awards from Healthgrades?
Yes, John Muir Medical Center Walnut Creek has been awarded with Outstanding Patient Experience Award™ and Joint Replacement Excellence Award™ in the past two years.
Is John Muir Medical Center Walnut Creek highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does John Muir Medical Center Walnut Creek score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at John Muir Medical Center Walnut Creek?
Phone number, appointment information, and directions can be found on Healthgrades John Muir Medical Center Walnut Creek profile..
How does John Muir Medical Center Walnut Creek rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Helm was replaced with another Dr as a nephrologist for my father. She kept postponing his appointment since 6 months ago. Finally, my father had an appointment today with her after getting his lab done prior to his appointment. We arrived to her office 7 minutes earlier than my father’s...