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Cumberland Medical Center

Explore care at Cumberland Medical Center in Crossville, TN, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

56%

Patient Experience Rating

9% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Acute kidney dysfunction following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

4% lower than the national average

56%

Would definitely recommend

9% lower than the national average

Cumberland Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Cumberland Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Providers

Provider Reviews

Very low standard of care

May 02 2025

Review for Dr. Mendiratta

Dr Simms does not want to be a doctor now that she has two children at home. Her hours are very limited, it is next to impossible to get in touch with her office. She does not have a Patient Portal. Would not recommend!

May 02 2025

Review for Dr. Simms

I have had complications after having a knee surgery, which were not due to Dr Grinspun, hospital, or staff. Dr Grinspun has went well beyond taking care of the problem. He has been compassionate and kept up with my progress physically and mentally. I would highly recommend him to anyone.

May 01 2025

Review for Dr. Grinspun

Dr Segar is the best, he listens to what you have to say and helps 100%, I highly recommend him, he also has a wonderful staff !!

Kelly Anderson May 01 2025

Review for Dr. Kanagasegar

All doctors should have the skills of Dr. Roberts to provide such concise information for a medical issue and explain in understandable terms a patient’s choices.

May 01 2025

Review for Dr. Roberts

Location

Cumberland Medical Center

421 S Main St, Crossville TN 38555

CallDirections

(931) 484-9511

Frequently Asked Questions

Where is Cumberland Medical Center located?

Cumberland Medical Center is located at 421 S Main St, Crossville, TN 38555. Find other locations and directions on Healthgrades.

Has Cumberland Medical Center won any recent awards from Healthgrades?

No, Cumberland Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Cumberland Medical Center highly rated with patients?

62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Cumberland Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Cumberland Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Cumberland Medical Center profile..

How does Cumberland Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

421 S Main St

Crossville, TN 38555

Directions

(931) 484-9511