CHI Health Creighton University Medical Center-Bergan Mercy
CHI Health Creighton University Medical Center-Bergan Mercy is a medical facility located in Omaha, NE. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
6% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2024)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2025)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2025
America’s 100 Best Hospitals for Critical Care Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2023
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCHI Health Creighton University Medical Center-Bergan Mercy
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
CHI Health Creighton University Medical Center-Bergan Mercy
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Boosalis
I had a SI injection in my back at Cass Health in Atlantic, Iowa. Dr. Schlaepfer was very kind, compassionate, and personable. He explained everything thoroughly and answered all my questions. He took as much time as needed and wasn't rushed. He is highly skilled at this and it worked! My pain is...
Apr 22 2025
Review for Dr. Schlaepfer
I found him dismissive and unwilling to 'listen' to me. He didn't run any tests or examine me. I felt he had already decided that because I'm a woman, I was a complainer, and he didn't want to be bothered with me. I have genuine pain that interferes with my life, it's not in my head. The visit was...
Apr 18 2025
Review for Dr. Kenik
So disappointed in this office. Needed FMLA paper work done to help my son keep his job but yet Dr Kricsfeld refuses to help him. Once I trusted him with my husbands life in his hands and now I this. Wow you should be ashamed of yourself. I'll be happy to my take my care somewhere else.
Apr 15 2025
Review for Dr. Kricsfeld
Has always taken her time with me & explained everything with me & my results with tests she has taken. She has referred me to the doctors that I need to see when she can"t treat me for something. Always very through.
Rose Young Apr 14 2025
Review for Dr. Rodriguez-Escobar
Location
CHI Health Creighton University Medical Center-Bergan Mercy
Frequently Asked Questions
Where is CHI Health Creighton University Medical Center-Bergan Mercy located?
CHI Health Creighton University Medical Center-Bergan Mercy is located at 7500 Mercy Rd, Omaha, NE 68124. Find other locations and directions on Healthgrades.
Has CHI Health Creighton University Medical Center-Bergan Mercy won any recent awards from Healthgrades?
Yes, CHI Health Creighton University Medical Center-Bergan Mercy has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and 5 more in the past two years.
Is CHI Health Creighton University Medical Center-Bergan Mercy highly rated with patients?
59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does CHI Health Creighton University Medical Center-Bergan Mercy score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at CHI Health Creighton University Medical Center-Bergan Mercy?
Phone number, appointment information, and directions can be found on Healthgrades CHI Health Creighton University Medical Center-Bergan Mercy profile..
How does CHI Health Creighton University Medical Center-Bergan Mercy rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He was friendly, professional, and thorough- couldn’t ask for better