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Baptist Health Medical Center-Conway

Explore care at Baptist Health Medical Center-Conway in Conway, AR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

78%

Patient Experience Rating

13% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Breakdown of abdominal incision site
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

7% higher than the national average

78%

Would definitely recommend

13% higher than the national average

Baptist Health Medical Center-Conway

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Baptist Health Medical Center-Conway

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%77%55%

Providers

Provider Reviews

Dr. Judkins took over my care and said my medication dosage was too high. I agreed to switch from pills to patches, and he assured me the transition would be seamless. When insurance denied the patches, I had already run out of the medication I’d taken three times daily for over three years. My...

Apr 23 2025

Review for Dr. Judkins

This was my first appt with Dr. Mukherjee. He was cordial, informative, thorough with his examination. I look forward to the results of my bloodwork and my appt with him again in six months.

Apr 23 2025

Review for Dr. Mukherjee

We are working on my left shoulder now. I won't go to any other shoulder specialist. And I've gone threw few.

Apr 22 2025

Review for Dr. Abeler

Dr. Mukherjee has excellent interpersonal skills, asks pertinent questions regarding my overall health and conducts thorough exams.

Apr 21 2025

Review for Dr. Mukherjee

New Doctor for me. This is the second time I've met him. I appreciate the time he took to talk to me and to listen. He gave me his opinion regarding statements that I was speaking about...not questions asked of him. I liked his interaction with me and his interest. I hope he will be as good as...

Apr 15 2025

Review for Dr. Mukherjee

Location

Baptist Health Medical Center-Conway

1555 Exchange Ave, Conway AR 72032

CallDirections

(501) 585-2000

Frequently Asked Questions

Where is Baptist Health Medical Center-Conway located?

Baptist Health Medical Center-Conway is located at 1555 Exchange Ave, Conway, AR 72032. Find other locations and directions on Healthgrades.

Has Baptist Health Medical Center-Conway won any recent awards from Healthgrades?

No, Baptist Health Medical Center-Conway has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Health Medical Center-Conway highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Health Medical Center-Conway score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baptist Health Medical Center-Conway?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Health Medical Center-Conway profile..

How does Baptist Health Medical Center-Conway rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1555 Exchange Ave

Conway, AR 72032

Directions

(501) 585-2000