Crystal Run

In December, 2020, nine days before Christmas and just as the pandemic was soaring, I received an email from Crystal Run Healthcare, stating that they had decided to stop accepting my insurance (a well-known insurance, utilized by millions of New Yorkers). I had been a cardiology patient at Crystal Run for over twenty years, and had a deteriorating aortic valve that would need to be replaced soon.I called Crystal Run and explained my situation. The representative who spoke with me responded coldly, 'Well, you'll just have to change your insurance.' I decided, instead, to change my provider...happily, my aortic valve has since been replaced and I received excellent care, with far fewer of the hassles that 'come standard' at Crystal Run.For years, you couldn't drive down Route 17 without being bombarded with Crystal Run signs that said, 'We want you healthy!' What I learned is that Crystal Run couldn't care less about your health...what they really want is to maximize profits at any