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Too many patients not enough staff

I waited in a packed waiting for over an hour before anyone called me. First it was the tech and then I waited an additional half hour to see the doctor. This was only my second visit for glaucoma treatment and the doctor was recommending cataract surgery with a shunt for addressing my glaucoma. My previous doctor told me my cataracts were not bad enough to warrant surgery and that the drops I take are keeping my pressure under control. They are awfully eager to do surgery which is basic assembly line. Find another doctor if you want personalized care.

What went well

No results

What could be improved

Office environment
Staff wasn't friendly
Long wait times

Helpful

Apr 03, 2024

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