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Dr. James Covan Jr, DMD
Dentistry
Dr. James Covan Jr, DMD is a dentistry practitioner in Pensacola, FL.
2.7 Star Rating
Based on 29 reviews 2.7 Star Rating (29 reviews)
Practice
7010 W Highway 98 Pensacola, FL 32506Compare Dr. James Covan Jr, DMD with other Dentistry Practitioners near you
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Dr. Covan Jr's Reviews
Likelihood to recommend Dr. Covan Jr
2.7
29 ratings, 12 with a written review
5 star | 41% | 41% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 7% | 7% |
1 star | 52% | 52% |
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Horrible Dentist
What went well
- Appointment scheduling
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Rhonda – Apr 30, 2024
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Best Dentist
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Hank – Sep 29, 2022
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Exceptional
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jean H – Jul 20, 2022
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Exceptional Hospitality,
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Stephen Booth – Apr 27, 2022
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Excellent dentist & staff!!
Highly recommend! My entire family goes to Dr. Covan!! We won’t go to anyone else!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Feb 11, 2022
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Dr. Covan’s office failed to consider my health concerns. When I called to make an appointment, the receptionist ensured that all hospital covid precautions were in place and that masks were worn. When I went into the office the receptionist, multiple dentist technicians, (and patients) were not wearing masks. Out of concern for my two young kids with a rare lung disease, I asked my technician if she could please wear a mask if we were within 6 feet. She refused. I asked again if she would please wear a mask and again she refused and said I could reschedule. I left and will not reschedule.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Apr 16, 2021
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Great! I recently needed major work done and I knew I was in good hands with Dr Covan. As always I was happy with the results. The staff was knowledgeable friendly and kind. Can’t say enough about this office they are great!
What went well
No results
What could be improved
No results
Helpful
Lucy – Mar 11, 2020
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Decided not to schedule my appointment with them because the receptionist, Cindy, was so rude and unhelpful.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 19, 2018
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Absolutely the best Dentist Ever !
I live in Atlanta and come to see Dr.Covan for all my dental needs
. I trust his opinion and knowledge when it comes to my oral health. His staff is very friendly and helpful as well. Judy Hayes Atlanta Ga
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Judy Hayes in Atlanta, GA – Oct 18, 2017
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I have been a patient with Dr. Covan for years. He and his staff are professional in all respects. I recently had an urgent care need and was provided excellent patient care. As a dentist Dr Covan is up to date and very knowledgeable in procedural techniques as is his staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
rmpyrsr in Pensacola, FL – Oct 10, 2016
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I really didn't like that I couldn't go back to the exam room with my 3 year old child, meet the dentist or even get to ask questions.
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Hello in Pensacola, FL – Jul 21, 2016
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I visited him for a dental emergency, he looked at my mouth,stood up and said, I'm referring you out, & walked out of the room while I was asking him how I could best manage my pain until I could see the referral.He didn't bother to answer me, the hygienist had to go ask him. I saw him 8 months prior for the SAME problem and he told me after looking quickly at my mouth then that it was 'recession from old age'(40). I needed a root canal referral said I should have had a root canal 8 months ago?!
What went well
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Pensacola, FL – Jun 23, 2016
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How was your experience with Dr. Covan Jr?Overall Patient Satisfaction
29responses
Likelihood of recommending Dr. Covan Jr to family and friends is 2.724138 out of 5
About Me
biography
Dr. James Covan Jr, DMD is a dentistry practitioner in Pensacola, FL.Dentistry
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Locations
Practice
James E. Covan JR. DMD MPH PA7010 W Highway 98 Pensacola, FL 32506