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Hieu Chau, DMD, Aspen Dental in Gulf Breeze. This office stinks. I suggest you RUN AWAY! The dentist asks questions like "are you numb" and doesn't wait for an answer. Just starts drilling. They, the dentist and her assistant forgets she is at a dental office and acts more like she is at 3rd. grade recess talking about hotels and their friends in the hospital and seeing people out of the office. What they didn't do was focus on my teeth, even though I was in pain. She left me in the chair for 20 minutes while I was numb everywhere except on the tooth she was working on. She seemed to have done 2-3 exams while I"m sitting in the chair numb. She used my lower jaw to steady her had, hurting me. Other bad things to say, but there is not enough room here.

What went well

No results

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Didn't trust the provider's decisions
Long wait times

2 others found this helpful

Helpful

Amy Weissman – Oct 05, 2021

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Know Before You Go

About Me

care philosophy

Aspen Dental practices are committed to treating patients with the compassion and respect they deserve. The practices believe in providing comprehensive care that addresses both your short- and long-term dental care needs, and promise to provide an honest, judgment-free environment where it all comes down to great care.

biography

Hieu Chau, DMD, is the Lead Dentist of the Gulf Breeze, FL location. She graduated from University of Florida College of Dentistry. With years of valuable dental experience, she and the rest of the Aspen Dental team are proud to offer professional, compassionate care to patients like you.