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Dr. Darren Dickson, DDS

Dr. Darren Dickson, DDS

Cosmetic Dentistry
25+ years of experience

Dr. Darren Dickson, DDS is a cosmetic dentistry practitioner in Plano, TX and has over 25 years of experience in the medical field. He graduated from TEXAS A&M UNIVERSITY HEALTH SCIENCE CENTER / BAYLOR COLLEGE OF DENTISTRY in 1998. He is accepting new patients.

3.6 Star Rating
Based on 49 reviews 3.6 Star Rating (49 reviews)

Practice

6545 Preston Rd Ste 100 Plano, TX 75024

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Dr. Dickson's Reviews

Likelihood to recommend Dr. Dickson

3.6
49 ratings, 25 with a written review
5 star
63%
63%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
35%
35%

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Bring your wallet
I came to Dr. Dickson with pain from a lower jaw tooth and it started off great , the handshake but suddenly he went to a sale job while I sat in the dental chair, he asked me while I was looking up are you willing to spend $3200 to $7,500 for dental work? I thought this was odd to ask this question before he even looked in my mouth. I sat in the dental chair about an hour before anyone came back in the room. It was a weird experience .
What went well
No results
What could be improved
No results
Helpful
Mac – Nov 25, 2024
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My appointment was moved from 1/23/24 to 2/6/24, showed up at the office and was told I was not on the list, with the explanation “we don’t know why.” What a waste of time! Would definitely not recommend this office.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 07, 2024
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Don’t waste your time. This dentist is arrogant and his front office manager is rude as hell. First off my appointment ran over my scheduled time. After all the pictures taken they are blown up. Tactic to squirm in your seat during your consult showing every single crack , age spot and stain . I need a honest dentist and definitely one with a friendlier office staff .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jun 24, 2019
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You wrote a review for My Dentist in Plano - Darren Dickson, DDS One minute ago 1.0 star rating 5/28/2019 Save your energy and go somewhere else - you deserve better. Sure, their "new patient special" is enticing but at the end of the day - pressure sales to get more work done than needed negates any value offered. We opted to get a second opinion from another dentist and had an amazing experience from start to finish - minus the upselling tactics employed here. Think twice people before choosing this practice!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 29, 2019
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You wrote a review for My Dentist in Plano - Darren Dickson, DDS One minute ago 1.0 star rating 5/28/2019 Save your energy and go somewhere else - you deserve better. Sure, their "new patient special" is enticing but at the end of the day - pressure sales to get more work done than needed negates any value offered. We opted to get a second opinion from another dentist and had an amazing experience from start to finish - minus the upselling tactics employed here. Think twice people before choosing this practice!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 29, 2019
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Worst dentist ever!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 27, 2019
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When Dr Dickson took over this practice, there were a lot of glitches due to his front office staff, but his dental team was so excellent in their skills and personal interactions, we stuck it out. So glad we did. Susie has been our hygienist for many years, and she has always done a terrific job. I have had, on occasion, been seen by another hygienist, and she was equally good. Dr. Dickson is a perfectionist, which means some procedures may take longer than expected, but the results are superb.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dallas, TX – Sep 19, 2018
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Dr. Dickson's office has been very responsive to my needs. I've been seeing Susie (dental hygienist) for years and she is great. But, no matter which of the hygienists you see, you will receive fantastic service. Even though there are plenty of dentists in the town in which I live, I drive 45 minutes to go to Dr. Dickson's office. I highly recommend Dr. Dickson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jackie in McKinney, TX – Jun 01, 2018
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Dr. Dickson & his staff are simply terrific. They take the time to explain each & every procedure. They make sure you're comfortable and at ease before they proceed. I highly recommend Dr. Dickson and his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shiva in Plano, TX – Apr 24, 2018
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Dr. Dickson and his staff is amazing! I have been a patient for years and I can always expect the same excellent service! The office is clean and wait time is minimal. The hygienist are so meticulous and make cleaning my teeth surprisingly fun! Dr. Dickson has outstanding bedside manners and is always attentive to my needs and address my concerns immediately! I feel like apart of the My Dentist in Plano Family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erica in McKinney, TX – Feb 13, 2018
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I take my dental health seriously and I have nothing but good things to say about Dr. Dickson, his wonderful team, and the entire dentistry experience from scheduling to cleaning to preventative measures. I'm a proud patient and I would encourage anyone looking for a family dentist to consider Dr. Dickson and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrew R in Mckinney, TX – Jul 20, 2017
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First of all I called to schedule appointment but never received a call back after leaving a message. After calling my second time the lady who answered phone placed me on hold seems for over 10 min . Finally I had to hang up the phone. Either this office is flaky, has poor customer service employees or they flat out don't care if they see you or not. I'm new to the area searching for a dentist., my advice is to definitely keep searching and pass this office up , not worth your patients
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
J. Brown in Frisco, TX – Jun 23, 2017
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Extremely friendly staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Plano, TX – Mar 28, 2017
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Terrific dentist and office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Prosper, TX – Dec 17, 2016
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Hello I came to this office with my husband a few weeks ago for my tooth everyone very nice but while my husband waiting on me he said the lady up front was mean to him when he was going to ask her a question, She was on the phone and told him to have a seat very rudely and never looked at him after she was done. we will not be coming back because tooth expensive to pull and because what happened to my husband.
What went well
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Plano TX – Oct 30, 2016
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I guess it is mostly about the experience, than about his skills, that I cannot evaluate since I did not come back to proceed with his treatment plan. Overall, a very weird environment- multiple photographs of my mouth and smile where taken and they were asking if they can use 'em for whatever pusposes. He showed up, looked at my mouth for a minute, recommended expensive treatment and kept repeating "BAM" when he found another cavity )))) Overall, felt like a ripoff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Plano, TX – Oct 12, 2016
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Dr. Dickson and his team are a great group to work with. I have a large family and they're great at helping me stay on top of who needs what. Also, the personal follow-up after procedures is much appreciated. The whole team is clearly interested in the long-term health of my family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doug T. in Plano, TX – Sep 16, 2016
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Brilliant and talented dentist. Kind and caring office staff. Highly recommend Dr. Dickson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Tigges, MD in Plano, TX – Sep 09, 2016
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My husband and I both see Dr. Dickson. He spends time with his clients, taking care to get to know them. He is not the cheapest dentist in town, but I have been to cheap dentists and I chose Dickson every time. My husband and I have both had surgical procedures done. The cost of our procedures were inclusive of all charges. After any major procedures, Dr. Dickson calls to see how we are, not his staff. He calls. Of all the dentist I have been to over the years, he alone has my trust.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Ponners in Plano, TX – Aug 26, 2016
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I Love this Dentist!!!!!! I just recently moved to the Plano area and found Dr. Dickson through the internet.. wow! just reading all the 5 star reviews online through google, yelp, facebook etc..I searched no further and called to schedule.. The second I walked in the office I was immediately greeted at the front office. After meeting Dr. Dickson I knew right away I was in the right place.. If I could give him and his incredible staff 10 stars I would !!! Top Notch Dentist in Plano !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adrianna in Plano, TX – Aug 26, 2016
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About Me

care philosophy

At My Dentist in Plano, we understand how important your smile is to you. That's why we offer a variety of treatments to get your smile in tip-top shape. We can help you with anything from teeth whitening to a full-mouth reconstruction, and everything...read more

biography

For more than 15 years, Dr. Dickson has been changing lives in Plano and surrounding areas through his commitment to excellent, individualized care. He is a graduate of Texas A&M, where he earned his undergraduate degree in 1991, and Baylor College...read more
  • Cosmetic Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Prosthodontics

  • Dentistry

  • General Medical Practice

  • Texas A&m University Health Science Center / Baylor College Of Dentistry

    Medical School, 1998
  • Texas A & M University / Main Campus

    Undergraduate School, 1990
  • English

  • Spanish

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Locations

Practice

Office6545 Preston Rd Ste 100 Plano, TX 75024
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