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Dr. Cathy Cook, DDS

Dr. Cathy Cook, DDS

Dentistry
25+ years of experience

Dr. Cathy Cook, DDS is a dentistry practitioner in Columbus, GA and has over 25 years of experience in the medical field. She graduated from Meharry Medical College in 1998. She is accepting new patients.

3.9 Star Rating
Based on 19 reviews 3.9 Star Rating (19 reviews)

Practice

1190 Martin Luther King Jr Blvd Columbus, GA 31906

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Dr. Cook's Reviews

Likelihood to recommend Dr. Cook

3.9
19 ratings, 7 with a written review
5 star
68%
68%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
21%
21%

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The Dentist and Hygienic do such a great job. Office staff at one time was good. I have had several problems with the office manager and office staff. They don't answer the phone when calling to make, cancel, or reschedule an appointment. When I left several messages requesting the office staff to return my call. Just to confirm that my messages was received since office does charge a no show Fee. I never received a call back & no one left me a message acknowledging my call. I had to drive up there 3 different times just to communicate with the office staff.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
8 others found this helpful
Helpful
Sara – Mar 30, 2021
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I had a terrible experience here. I had a root canal done that only lasted a year. I called the office and explained my issue, and was told I would receive a call back. I have yet to receive a call back and have called multiple times and no one has answered the phone!! Save your money!!!
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 23, 2020
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My experience at Cook Dental Care has been great. The staff is welcoming and professional. The wait time to be seen isn’t long. I would highly recommend this dentis office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Holly – Feb 08, 2018
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I love my hygienist, Dallas, and Dr. Cook. Everyone is so jolly, caring, and always smiling. Highly recommend!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Columbus – Feb 08, 2018
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Best Dentist in Columbus and the staff I don't even want to go there to much to Bragg about. The staff is super nice and very professional. ..Recommended highly. .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Columbus – Dec 29, 2017
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Dr. Cook advised me that I had a compromised porcelain cap on my tooth that would need to be replaced and that I needed to see an endodontic dentist to evaluate the tooth. Unfortunately, that was 3 years ago, I did not have the money to replace the cap. I went to a new dentist last week and lo and behold, the cap is not compromised and does not need to be replaced. It is in fact, still on the tooth and doing fine. Dr. Cook had me upset for all this time worried that the cap would fall off.
What went well
  • Office environment
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Lori Bailey in Columbus, GA – Feb 04, 2017
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Dr. Cook and staff are excellent at customer service and patient education. They are passionate about dentistry and their caring attitude is evidenced from check in to check out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Alice in Columbus, GA – May 25, 2016
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About Me

care philosophy

At COOK DENTAL CARE, Dr. Cathy L. Cook strives to serve the community by improving and maintaining good oral health. She and her team work together to make sure that the patients are comfortable and feel at home. They are kind and gentle with their...read more
  • Dentistry

  • Advanced Education In General Dentistry In Us Army Dental Corps

    Residency Hospital, 1999
  • Meharry Medical College

    Medical School, 1998
  • Columbus State University

    Undergraduate School, 1994
  • Spelman College

    Undergraduate School, 1989
  • English

  • Spanish

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Locations

Practice

Cook Dental Care PC1190 Martin Luther King Jr Blvd Columbus, GA 31906
1

Practice

Rene Welch Roberts D.M.D. P.C.2751 Warm Springs Rd Ste B Columbus, GA 31904
2