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Dr. William Schultz, OD

Dr. William Schultz, OD

Optometry

Dr. William Schultz, OD is an optometrist in Grand Rapids, MI. He is accepting new patients.

4.9 Star Rating
Based on 95 reviews 4.9 Star Rating (95 reviews)

Practice

750 E Beltline Ave NE Grand Rapids, MI 49525
Patient Favorite Award

Dr. Schultz is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Schultz's Reviews

Likelihood to recommend Dr. Schultz

4.9
95 ratings, 72 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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Very Poor
My wife and I went to see Dr. Schultz for a routine eye exam. Dr. Schultz was confrontational from the start as to why we came in for an exam. No answers were good enough. He was difficult and adversarial throughout the appointment. The low point of the experience was the personal attack on me. When I asked for clarity on his attack he became defensive and doubled down that he was correct. I discussed my experience with a few others to make sure I was not out of line or misunderstanding his comments before writing this review. My wife and I are both professionals and this kind of behavior was shocking in this setting. I am confident that Dr. Schultz is bright and knowledgeable but my overall experience was very poor. I will continue to use Grand Rapids Ophthalmology but I will request to be seen by another doctor. The front desk staff, assistants, and glasses department were all top notch. This review is of my experience with Dr. Schultz.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Jan 29, 2025
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Very professional, informative, and resourceful. Caring and personal concern about the vision care of his clients/patients. Top quality care, friendly and courteous and patience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha B – Jul 22, 2023
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Very happy with Dr.Schultz he is very good at what he does and I appreciate his knowledge and expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 30, 2022
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Great experience. Explained things, took time to listen and made a few suggestions. Will recommend this Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 23, 2021
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It was very good. He explained everything to me and he was very nice and he answered all questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Kasper – Jul 17, 2021
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My post-cataract surgery visit. As always, professional, helpful (he always explains things clearly), and friendly. I have gone to him for years. Grateful for the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2021
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Dr. Schultz was able to quickly diagnose my eye problem and prescribed a eye drop that would remedy the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pat – May 19, 2021
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Dr Schultz takes the time to fully explain your test results/ condition, plan of care and treatment options in an easy to understand way. He is very approachable with good bedside mannor. Would absolutely recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kaitlyn – May 12, 2021
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Dr. Schultz knowledgeable and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Allen – May 06, 2021
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Explained results clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Borre – Apr 24, 2021
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Dr. Schultz was amazing and so was his staff. I loved going here and will definitely be back. I highly recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Hayden M. – Mar 14, 2021
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My prescription is ever changing as I age. Dr Schultz gets it right every time!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny – Feb 28, 2021
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I had a great initial visit. I am new to the practice. Dr. Schultz was terrific as was the entire staff. Friendly, courteous and professional. Could not be happier with the entire experience. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete W – Feb 10, 2021
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Dr. Schultz, is very nice and very personable and clearly explains what is going on with eyes.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 05, 2020
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I have been DR patient many years
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lawrence Endres – Sep 02, 2020
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Dr. Schultz takes his time and explains everything while doing his exam. Very trustworthy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 01, 2020
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Very satisfactory! He explained my cataract progression easily and in “laywoman’s” terms! I hope to schedule my next appointment with him.
What went well
No results
What could be improved
No results
Helpful
Aug 25, 2020
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He has been my doctor for many years. He is thorough and always takes the time to understand the patient’s concerns and best course of treatment if necessary
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Henry Koehler – Feb 02, 2020
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Very thorough, explains issues well, engaging personality.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 25, 2020
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I met Dr. Schultz for the first time and I really liked him. He was friendly and very professional and I felt comfortable talking with him. I would recommend him and I would definitely ask for him at any future appointments.
What went well
No results
What could be improved
No results
Helpful
Diana – Jan 21, 2020
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About Me

biography

Dr. William Schultz, OD is an optometrist in Grand Rapids, MI. He is accepting new patients.
  • Optometry

Patient Favorite Award

Dr. Schultz is a patient favorite Optometrist

    Read our methodology

    Focus on Diabetic Macular Edema

    Locations

    Practice

    Gro Optical LLC750 E Beltline Ave NE Grand Rapids, MI 49525
    1

    Practice

    Office717 Bagley Ave SE Grand Rapids, MI 49506
    2
    Office4020 E Beltline Ave NE Grand Rapids, MI 49525
    3
    Mercy Health Rockford6050 Northland Dr NE Rockford, MI 49341
    4