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Thomas Russo, RPA-C

Thomas Russo, RPA-C

Physician Assistant (PA)

Thomas Russo, RPA-C is a physician assistant in Albany, NY. He is affiliated with Albany Medical Center Hospital. He is not accepting new patients.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

1365 Washington Ave Ste 300 Albany, NY 12206
Telehealth available
(518) 489-4704

At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Thomas Russo's Reviews

Likelihood to recommend Thomas Russo

3.9
7 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Not helpful
Doctor did not help nor listen
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 16, 2023
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Love him He listens and gets down to the root of all my problems
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Danalee D’avanzo ryan – Sep 30, 2022
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Listens. Ran tests. Verify happy with diagnosis and treatment plan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jarrod – Feb 23, 2022
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My husband went into the Bone and Joint center urgent care for horrible back pain. He had already been seen by a regular urgent care and diagnosed with a herniated disc, but the treatment wasn’t working. He was treated like a drug seeker (despite never asking for any drugs) and the this PA was rude and condescending. You would think going to an Ortho urgent care that there would be actual ortho doctors to take care of you, but not so much. At the Bone and Joint Center you get a PA that orders X-rays for a suspected herniated disc (you can’t see a herniated disc on an x-ray) and then declares that the pain must be all in your head.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Aug 31, 2021
×Post a ResponseAre you Thomas Russo?
This man is perfect at his job. Friendly, compassionate, VERY thorough, knowledgeable....I could go on and on. Absolutely great sense of humor and easy going; I know many patients probably look forward to seeing him. He always goes the extra mile and will follow-up with you and see how you're progressing. Highly recommended, all-around, 5 stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Paul – Feb 13, 2020
×Post a ResponseAre you Thomas Russo?

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Know Before You Go

About Me

biography

Thomas Russo, RPA-C is a physician assistant in Albany, NY. He is affiliated with Albany Medical Center Hospital. He is not accepting new patients.

  • Physician Assistant (PA)

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Brain Health

Locations

Practice

The Endocrine Group1365 Washington Ave Ste 300 Albany, NY 12206
1

Affiliated Hospitals

  • Albany Medical Center Hospital

    43 New Scotland Ave
    Albany, NY 12208
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality