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Susan Shelton, FNP

Susan Shelton, FNP

Family Medicine

Susan Shelton, FNP is a family medicine specialist in Hendersonville, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients.

3.9 Star Rating
Based on 8 reviews 3.9 Star Rating (8 reviews)

At a Glance

  • TrustworthyPatients said this provider is trustworthy. See reviews
  • Clean HospitalPatients said the hospital this provider practices at is clean. See hospitals
  • Friendly StaffPatients said the staff was friendly. See reviews

More Family Practitioners at AdventHealth Medical Group Multispecialty at Laurel Park

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Susan Shelton's Reviews

Likelihood to recommend Susan Shelton

3.9
8 ratings, 5 with a written review
5 star
63%
63%
4 star
13%
13%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Exceptional
She truly listens and explains your conditions and any test results. I would highly recommend her for all your health care needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kim – Aug 14, 2024
Susan Shelton's Reply –
We appreciate your kind words, Kim. Stay well!
×Post a ResponseAre you Susan Shelton?
Great listener and practitioner
Knowledgeable about my condition and gave appropriate advice/treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2023
×Post a ResponseAre you Susan Shelton?
The staff forgot about me. I made an appt because I am experiencing SI and need a referral to therapy. I waited 40 minutes before I was turned away for their error.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Audrey – Dec 03, 2020
×Post a ResponseAre you Susan Shelton?
Knowledgeable, compassionate physician. Office is clean, friendly staff, very little wait time. Highly recommend Dr. Shelton
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 25, 2019
×Post a ResponseAre you Susan Shelton?
She listened to what I said then got to the root of my problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 24, 2016
×Post a ResponseAre you Susan Shelton?

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About Me

Watch Susan Shelton's Video

biography

Susan Shelton, FNP is a family medicine specialist in Hendersonville, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients.
  • Family Medicine

Affiliated Hospitals

  • AdventHealth Hendersonville

    100 Hospital Dr
    Hendersonville, NC 28792
    Recipient of 26
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality