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Susan Nichter, PA

Susan Nichter, PA

Physician Assistant (PA)

Susan Nichter, PA is a physician assistant in Williamsville, NY.

4.8 Star Rating
Based on 57 reviews 4.8 Star Rating (57 reviews)

Practice

325 Essjay Rd Williamsville, NY 14221
Patient Favorite Award

Susan Nichter is a patient favorite Physician Assistant

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Susan Nichter's Reviews

Likelihood to recommend Susan Nichter

4.8
57 ratings, 52 with a written review
5 star
91%
91%
4 star
5%
5%
3 star
2%
2%
2 star
0%
0%
1 star
2%
2%

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Very knowledgeable
Susan always entered the room with a smile and is truly interested in how you are and how you are doing. She listens and has suggestions and goes beyond for you to be able to get the best out of CPAP therapy. I recommend going to her 100%.!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barb D. – Jan 24, 2025
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Dr. Nichter is awesome
She is very knowledgeable regarding sleep apnea. During my original consult with her, she was extremely pleasant and explained everything very clearly. I would highly recommend Dr. Susan Nichter for sleep studies and sleep apnea.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John T – Jan 08, 2025
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The best
She is very knowledgeable about sleep apnea. Explains everything. She cares about her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 31, 2024
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I’ve had a machine for 18 years and she explained
She was utterly amazing….loved her. Explained everything completely. Everyone should be like her !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caryn DeWitt – Sep 20, 2024
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Highly experienced and excellent PA!
Awesome and extremely cross experienced PA. Answered my many questions and was very accommodating and kind! A true gem!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kara Gregoire – Sep 05, 2024
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Excellent PA
Susan is excellent at answering questions and I always feel heard and leave with confidence. Thanks for your help, Susan!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 04, 2024
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Great PA!
Susan is friendly but firm. She explained why it is very important to keep using my CPAP even though I used a persistant cough as my reason for not using it. She solved the cough problem, which no medical professional had done before and I am back to using it with great results. Thanks, Susan!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2024
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Great
Very professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 01, 2024
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Excellent experience!
This PA is engaging, knowledgeable, and professional. She knows how to get to the point and provide options for treatment. She keeps the patient at ease, even when it's someone with issues. Very glad she is part of our medical team
What went well
No results
What could be improved
No results
Helpful
Jul 25, 2024
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Knowledgeable, Relatable
I have worked with Susan over the past 18 months. She knows and understands sleep disorders and how they relate to other physical illnesses. She is supportive and empathic. She listens well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim G – Jun 11, 2024
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Susan Nichter has genuinely followed my progress .
She has been supportive of my attempts in getting a free cpap machine from Phillips,thenwas helpful in arranging for a different company’s machine.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2024
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Did not meet expectations.
Worst Dr visit I can ever recall. The PA that I was there to see was visibly annoyed by the questions I asked concerning sleep apnea, CPAP machines and sleep testing. I specifically asked, over the phone when making my appointment, if I was going to have to have another home sleep test - I was told NO. I then learn at the appointment, for which I paid an upfront deductible and copay, that a home test was necessary but I could not take the test equipment home with me that day as I had to go out of town for work and could not return it the following day. It was this very reason why I asked if a home test would be needed as I had to try to schedule around work travel. In the end, I was told I had to come back, which means I am going to have to pay another deductible and copay, to receive the test equipment. I paid for a visit just to be told to pay for another visit. Lastly…the paperwork given to me had my blood pressure reading but actually no one took it. I feel scammed.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Gary – May 16, 2024
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Most of my visits are with Sue and they are great! She is very personable and always pleasant. When I have concerns, she takes them seriously and does what she can to help me with them
What went well
No results
What could be improved
No results
Helpful
May 10, 2024
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Compassionate, knowledgeable. Felt completely at ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 01, 2024
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Susan is really nice and very professional, I would recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rebecca Torres – Apr 18, 2024
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Sue was great!
Sue was very thorough and pleasant. Answered all my questions and made me feel very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave C – Apr 16, 2024
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Susan is very personable and immediately put me at ease. She explained everything and answered my questions thoroughly. Very satisfied with my appointment with her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sue T – Mar 29, 2024
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Very Pleased!
This was my first visit with Susan. She was just the right professional for me. I was instantly put at ease with her warm and caring personality. She was very knowledgeable. Her explanations and recommendations were clear and understandable. I left with no lingering questions, and will be happy to return to her again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce Pinto – Feb 22, 2024
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Fantastic
The past 2 years with Susan as our practitioner have been wonderful. Knowledgeable, compassionate, prompt, and courteous. Always a pleasure to visit the office and see Susan, knowing our needs will be met with care and professionalism. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jennifer Williams – Jan 30, 2024
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Great experience
Susan gave me her full attention and answered my questions thoroughly. She took time to explain test results and reasoning for upcoming tests. She has my full confidence moving forward.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jan 27, 2024
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About Me

biography

Susan Nichter, PA is a physician assistant in Williamsville, NY.
  • Physician Assistant (PA)

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Susan Nichter is a patient favorite Physician Assistant

    Read our methodology

    Locations

    Practice

    Office325 Essjay Rd Williamsville, NY 14221
    1