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Susan Hollobaugh, PA

Susan Hollobaugh, PA

Physician Assistant (PA)

Susan Hollobaugh, PA is a physician assistant in Mentor, OH. She is affiliated with medical facilities West Medical Center and University Hospital TriPoint Medical Center. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 13 reviews 3.8 Star Rating (13 reviews)

Lake Health Physician Group Lake County Family Practice

9500 Mentor Ave Mentor, OH 44060
Telehealth available

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Susan Hollobaugh's Reviews

Likelihood to recommend Susan Hollobaugh

3.8
13 ratings, 7 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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ZERO STARS unbelievably unprofessional
Terribly unprofessional and disrespectful. Struggling with mental health at the time, and instead of meeting me with compassion, I was laughed at, made a joke of, and I left feeling beyond insulted and humiliated. It’s clear this “doctor” lacks basic decency and will make jokes at your expense. I wouldn’t recommend them to anyone looking for quality care or BASIC human respect.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
hippa – Jan 28, 2025
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Susan is in of the best Drs . I have ever had. She actually cares about her patients would never change to someone else. It’s hard to find a Dr that listens and cares about what you say
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelly Raleigh in Wickliffe – May 08, 2024
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I’ve seen Susan for years now. No offense but unlike many doctors, she actually listens and has humility. She never rushes the appointment and is genuinely interested in helping people. She actually helped save my life this year by recommending an ultrasound be done asap. If she had not been really listening, my window of opportunity might have been lost. God bless her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa P. – Dec 29, 2021
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She is very honest and open. I refuse to go anywhere else, she listens to me, keeps up to date on everything, answers EVERY question I have, and has fantastic bed side manner.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L.K. – Jun 08, 2021
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2 words “ The Greatest “
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony D in Eastlake – Oct 20, 2018
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Very approachable, listens to concerns as well as ideas. It's difficult to find a caregiver who spends the time to understand the patient as a whole and I feel Susan is wonderful at this.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tracy C in Mentor, Ohio – Mar 04, 2017
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Sue has an attention to detail that is phenominal. She knew my youngest daughter had VSD even after being released by doctors from the hospital. She listens. And has such compassion. She should be a full MD. And having her as a PAC is a gift.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eastlake, OH – Oct 05, 2016
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Leave a review

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About Me

biography

Susan Hollobaugh, PA is a physician assistant in Mentor, OH. She is affiliated with medical facilities West Medical Center and University Hospital TriPoint Medical Center. She is accepting new patients and telehealth appointments.
  • Physician Assistant (PA)

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Lake Health Physician Group Lake County Family Practice

Lake County Family Practice9500 Mentor Ave Mentor, OH 44060
1

Affiliated Hospitals

  • West Medical Center

    36000 Euclid Ave
    Willoughby, OH 44094
    Recipient of 5
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
  • University Hospital TriPoint Medical Center

    7590 Auburn Rd
    Concord Township, OH 44077
    Recipient of 6
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality