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Dr. Susan Frost, DNP

Dr. Susan Frost, DNP

Nursing (Nurse Practitioner)

Dr. Susan Frost, DNP is a nurse practitioner in Prescott Valley, AZ. She is accepting telehealth appointments.

1.8 Star Rating
Based on 4 reviews 1.8 Star Rating (4 reviews)

Practice

3345 N Windsong Dr Prescott Valley, AZ 86314
Telehealth available

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Frost's Reviews

Likelihood to recommend Dr. Frost

1.8
4 ratings, 2 with a written review
5 star
0%
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4 star
25%
25%
3 star
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2 star
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1 star
75%
75%

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Awful experience. I needed a new Suboxone Provider as my last one just retired. I found Dr. Frost and had my first appointment with her 4 days ago. I had two suboxone strips left when I met her, and she told me she would call in my medications to my pharmacy the next day. It is 4 days later and not only has she completely forgotten to call in ANY of my medications. Her assistant will not answer her phone. This is malpractice. If it wasn’t for my last Doctor leaving a refill on my file, I’d be in acute opioid withdrawal, relapsing, or dead. This is unbelievable I think she should lose her practice for this kind of BS. It’s hard enough to be in recovery but when your doctor is lazy/careless and doesn’t Care One Bit about your well being, it’s really disheartening. I recommend people stay away from her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jan 13, 2020
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This Dr. Has no concept of courtesy and a schedule. My experiences with this Dr Frost have consisted of her rescheduling, tardiness, and always deflects the blame on anyone but herself. I feel like she takes advantage of her patients time and doesnt listen effectively. I firmly suggest you request insurance provider to investigate her practice. It's certainly not a good fit for patients who want real help. Today she said I speak to long not giving her a chance to talk??? Well how is this description? Too long? Best regards, MM33
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
A.B. – Jul 20, 2019
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About Me

biography

Dr. Susan Frost, DNP is a nurse practitioner in Prescott Valley, AZ. She is accepting telehealth appointments.
  • Nursing (Nurse Practitioner)

  • Psychiatric Nursing (Nurse Practitioner)

Locations

Practice

West Yavapai Guidance Clinic3345 N Windsong Dr Prescott Valley, AZ 86314
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