


Dr. Steven Friedman, OD
Optometry
Dr. Steven Friedman, OD is an optometrist in Cleveland, OH.
2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)
Practice
1514 Golden Gate Plz Cleveland, OH 44124Compare Dr. Steven Friedman, OD with other Optometrists near you
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Dr. Friedman's Reviews
Likelihood to recommend Dr. Friedman
2.3
3 ratings, 3 with a written review
5 star | 33% | 33% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 67% | 67% |
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I’m surprised to see any negative reviews as I know Dr Friedman as a soft-spoken, kind and knowledgeable person. He has always been pleasant and helpful. My family and I have been seeing him for over fifteen years. I would highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 03, 2020
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I have been seen by Dr. Friedman a number of times over the years at Americas Best in Golden Gate Plaza. Each encounter with him is short and cold. His demeanor is unpleasant and far from welcoming. My latest visit resulted in Dr. Friedman refusing to see me because of a scheduling error made by the staff. Instead of offering an explanation to me or being apologetic he rudely said: "I will not see you, it isn't my problem." NO STARS. He is so rude.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
A. Speed in Lyndhurst, Ohio – Jan 29, 2018
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The doctor walked into the room provided no eye contact, asked if I was ok. Then asked for my glasses, took them obruptly from my hands and tossed them on the counter( glad thy were not scratched or broken). Then he preceded to ask me questions like how often I have been wearing my contacts- when in my file it shows that I haven't worn contacts for years since I had lasik. He then throw a piece of paper at me stating I ordered contacts in 2010 before the lasik. I asked to see another doctor
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Horrible Experience in Mayfield Heights, OH – Jan 24, 2017
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How was your experience with Dr. Friedman?Overall Patient Satisfaction
3responses
Likelihood of recommending Dr. Friedman to family and friends is 2.3333333 out of 5
About Me
biography
Dr. Steven Friedman, OD is an optometrist in Cleveland, OH.Optometry
English
Danish
Russian
Focus on Diabetic Macular Edema
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Locations
Practice
Office1514 Golden Gate Plz Cleveland, OH 44124
Office24539 Cedar Rd Cleveland, OH 44124
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