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Dr. Shayne Sheridan, OD

Dr. Shayne Sheridan, OD

Optometry

Dr. Shayne Sheridan, OD is an optometrist in Winston Salem, NC.

3.8 Star Rating
Based on 10 reviews 3.8 Star Rating (10 reviews)

Practice

2341 Winterhaven Ln Winston Salem, NC 27103

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Sheridan's Reviews

Likelihood to recommend Dr. Sheridan

3.8
10 ratings, 5 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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My husband and I have been going to Dr. Sheridan for many years for our eye exams. She is always professional, thorough, caring and friendly. We highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim – Mar 19, 2023
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My husband and I have been seeing doctor Sheridan for over twenty years at various locations where she has practiced, and have always found her to be very thorough, professional, and personable. We have never had any issues at all with billing or with prescriptions. She has always treated us with respect and kindness. I can't speak to anyone else who had an issue with the office/billing, but I think it likely there's much more to the story and also likely to be unfavorable towards the person leaving such a hateful review.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 02, 2019
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Extremely unprofessional. Has business hours posted on her front door yet never follows them. You never know when they are opened or closed. Asked them to fax my prescription, said they would and my office NEVER received it. Will never return.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 04, 2019
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Horrible the office manager / receptionist is Extremely unprofessional and actually hung up the phone on me when I asked to send my records to another office since they suddenly no longer accepted our insurance . We paid upfront out-of-pocket nearly $500 to this office after they scammed us and told us that they did except our insurance. When we tried to have our records sent to another office they refused and have held our records hostage and refuse to give us the patients our records.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 29, 2018
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Dr Sheridan is kind and professional. It is a joy to be around her because she is so considerate and thoughtful. A lot of my family are patients of hers, she is that good. Her staff is well trained and makes you feel very comfortable when you walk in the door. Dr. Sheridan is also one of the most generous doctors I have ever met. Thank you, Patty Joyce
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patty Joyce in Winston Salem, NC – Mar 24, 2017
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About Me

biography

Dr. Shayne Sheridan, OD is an optometrist in Winston Salem, NC.
  • Optometry

  • English

  • Spanish

Locations

Practice

Hillcrest Vision O.D. P.A.2341 Winterhaven Ln Winston Salem, NC 27103
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