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Dr. Scott Baldwin, OD

Dr. Scott Baldwin, OD

Optometry

Dr. Scott Baldwin, OD is an optometrist in Rock Island, IL. He is accepting new patients.

4.9 Star Rating
Based on 114 reviews 4.9 Star Rating (114 reviews)

Eye Surgeons Associates

4731 45th Street Ct Rock Island, IL 61201
Patient Favorite Award

Dr. Baldwin is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Baldwin's Reviews

Likelihood to recommend Dr. Baldwin

4.9
114 ratings, 89 with a written review
5 star
92%
92%
4 star
6%
6%
3 star
2%
2%
2 star
0%
0%
1 star
0%
0%

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Get to the point of the problem.
What went well
No results
What could be improved
No results
Helpful
Apr 01, 2025
Dr. Baldwin's Reply –
Thanks for the comment and outstanding rating!
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Eye exam with dialation
In and out really quick. Simple process. Dr. Baldwin was friendly and knowledgeable.
What went well
  • Listened & answered questions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2025
Thanks for sharing your experience and choosing... Read More
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Dr Baldwin is amazing! He is very friendly and well spoken. Back in 2012 and 2013 I had three eye surgeries on my left eye with Dr Howcroft and Dr Lisa. Dr Baldwin is exceptional knowing my past history and keeps me informed on what's going on and what to expect in the near future. And another big plus I didn't know about him is he speaks fluent Spanish and was helping a Hispanic woman prior to seeing me. I give Dr Baldwin five stars!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janet Hoegner – Mar 15, 2025
We appreciate the fantastic review and rating!... Read More
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Very knowledgeable and explains the process very
I was impressed with Eye Surgeons as a one stop eye care provider.
What went well
No results
What could be improved
No results
Helpful
Feb 13, 2025
Dr. Baldwin's Reply –
Thanks for the review and choosing ESA!
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Thorough & listens patiently
Routine exam. Dr. Baldwinn and his staff were professional. I would recommend him to all my friends and family..
What went well
No results
What could be improved
No results
Helpful
Donna G – Dec 18, 2024
Thanks for the wonderful recommendation! It's an... Read More
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He was very professional, nice, and explained everything
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 11, 2024
Dr. Baldwin's Reply –
Thanks for the kind words and 5 stars!
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Update to my recent glasses exam
The staff were all very accommadating when the found out I am freaked out by anything going into my eyes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 26, 2024
Dr. Baldwin's Reply –
Thanks for the comment and terrific rating!
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Everyone in the office was very pleasant and helpful. Dr. Baldwin is great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2024
Thanks for the excellent rating and the kind... Read More
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He answered my questions and was very professional
I am currently in a physical therapy program for another surgery that I had and it was important that I cleared that with Dr. Baldwin to proceed with my physical therapy for my shoulder
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 12, 2024
Thanks for sharing your experience and the... Read More
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Thorough exam
I had an emergency eye situation and the office was able to get me in within a day. Dr. Baldwin was Very thorough and order most tests to find the root of my problem.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Nov 09, 2024
Thanks for sharing your experience and choosing... Read More
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Dr. Baldwin was explained each procedure check.
Dr. Baldwin was very cordial and explained each procedure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Louie – Oct 12, 2024
Dr. Baldwin's Reply –
Thanks for the comment and fantastic rating!
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Survey
Everything was great except I was taken for a refractory exam that was not explained ahead of time that I didn’t request. If my insurance does not cover it I should NOT be charged for it.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
  • Long wait times
Helpful
Terry Carlson – Sep 29, 2024
Thanks for the 5 stars! That would be unusual,... Read More
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Excellent
Telehealth
Very exceptional professional care
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 25, 2024
Dr. Baldwin's Reply –
Thanks for the kind words and fantastic rating!
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Lasik Post Op
Dr. Baldwin and his staff were very through with my checkup. Was very willing to explain all my questions and concerns. Was very comfortable with my exam.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. Gentry – Sep 06, 2024
Thanks for sharing your experience and choosing... Read More
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My eye test with Eye Surgeons
I always feel and trust I am going to get the best care and the right answers on my eye testing and what I need to do to make sure I have the best outcome for me. I have been going here for many years and for many more years to come.Thank you, Eye Surgeons for all of your Best eye doctors for our eye care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry – Jul 07, 2024
Thanks for the outstanding review and trusting us... Read More
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Was friendly and made everything easy to understand
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 23, 2024
Dr. Baldwin's Reply –
Thanks for the review and outstanding rating!
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Dr and staff were very helpful and pleasant
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 08, 2024
Dr. Baldwin's Reply –
Thanks for the kind words and 5 stars!
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The friendliness of every person that I was involved with. The professionalism also of all of the technical people. I am very, very confident having my eye health in their hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2024
Thanks for the fantastic review and trusting us... Read More
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Interaction needed
I needed new reading glasses. He was very matter-of-fact. Not as much interaction to determine my requests. I explained I wasn’t interested in bifocals. He completed the appointment & I assume my prescription will be correct when my glasses arrive. Needs to more conversational with the Patient.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Mar 08, 2024
Thanks for the feedback. It is clear that you... Read More
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Recheck for my cataract removal, was very quick and through. He answered all my questions. Very nice and knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicki M – Mar 01, 2024
Thanks for sharing your experience and the... Read More
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About Me

biography

Dr. Baldwin joined Eye Surgeon's Associates in 2018.  He was raised in the small town of Riverton, WY and graduated from the University of Wyoming with a BS in Kinesiology in 2010. He attended Pacific University College of Optometry in Forest...read more
  • Optometry

  • Pacific University College Of Optometry In Forest Grove, Or

    2015
  • University Of Wyoming

    Undergraduate School, 2010
  • English

  • Spanish

Patient Favorite Award

Dr. Baldwin is a patient favorite Optometrist

    Read our methodology

    Locations

    Eye Surgeons Associates

    Eye Surgeons Associates PC4731 45th Street Ct Rock Island, IL 61201
    1
    • Call
    • Fax
    • Hours
      • Mon: open 24 hours
      • Tue: open 24 hours
      • Wed: open 24 hours
      • Thu: open 24 hours
      • Fri: open 24 hours
    • Directions