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Sarah Franklin

Sarah Franklin

Optometry

Sarah Franklin is an optometrist in Dunkirk, MD.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

10264 Southern Maryland Blvd Ste 101 Dunkirk, MD 20754

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Sarah Franklin's Reviews

Likelihood to recommend Sarah Franklin

2.6
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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She's a horrible doctor
She's a horrible doctor even a long time patient I've been going to her for 15 years. She's giving me the wrong glasses the wrong prescriptions in terms of contacts. My husband and I have seen her and now my daughter and we were 10 minutes late to an appointment and she wouldn't see us. It took six weeks to schedule the appointment. We are all three going to a different provider. She's not that great in fact she's awful.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 15, 2025
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Great Experience
Dr. Franklin took the time to thoroughly investigate if my headaches were eye or eyeglass related. She was thorough and explained everything she was doing. Once we figured out the the likely cause and how to address it, she didn't force products or services on me. He manner and demeanor was excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed – Feb 28, 2023
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Dr. Franklin is a magnificent eye doctor. I especially love my eyezen blue light blocking lens that she recommended. Dr. Franklin is impressively knowledgeable. She was also very patient with me, taking the time to answer all of my questions. I now have a better understanding and appreciation, for just how much my glasses are helping & protecting me. My eyes thank her every day. Satisfied with my care, I decided to entrust her with my entire family’s eye care as well, and it was the best eye doctor visit we have ever had. Brilliant, skilled and wonderfully delightful & kind. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
JoNathan S. – Mar 11, 2021
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Just very unprofessional and inexperienced. I wish I read the other review first before visiting... I will not be back for any appointments.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Anonymous – May 25, 2020
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It took going to an infinitely better optometrist to realize how unprofessional, uneducated and emotional unstable this doctor is. She messed up my dilation twice, my prescription (that she refused to correct) and got offended when I told her that she messed. She even raised her voice and got in a stance like she wanted to fight me. Me... a patient. She shared false information with the optician and that same optician confronted me aggressively over the false information. I do not think she capable to handle patients. She's easily angered and offended.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Oct 15, 2019
×Post a ResponseAre you Sarah Franklin?

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About Me

biography

Sarah Franklin is an optometrist in Dunkirk, MD.
  • Optometry

Locations

Practice

Itek Ltd. T/A Pearle Vision10264 Southern Maryland Blvd Ste 101 Dunkirk, MD 20754
1
Office1950 Old Gallows Rd Ste 520 Vienna, VA 22182
2