Dr. Samuel Kelso, AUD
Audiology Technology
Dr. Samuel Kelso, AUD is an audiology technician in Conway, AR. He is affiliated with Conway Regional Health System. He is accepting new patients.
3.6 Star Rating
Based on 10 reviews 3.6 Star Rating (10 reviews)
Practice
2200 Ada Ave Ste 202 Conway, AR 72034Make an Appointment
At a Glance
- Trustworthy
- Hospital Satisfaction
- Easy Scheduling
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Dr. Kelso's Reviews
Likelihood to recommend Dr. Kelso
3.6
10 ratings, 8 with a written review
| 5 star | 60% | 60% |
| 4 star | 0% | 0% |
| 3 star | 10% | 10% |
| 2 star | 0% | 0% |
| 1 star | 30% | 30% |
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Don’t go to him!
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Long wait times
Helpful
Sue – Feb 10, 2025
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Alright. He was a little short, a little impersonal. When I asked one question, he was short and pointed to a paper he handed out. Staff was ok. Was needing assistance in walking and I was told to finish the first page and come up. Only to tell me I had 4 more pages to fill out.
What went well
- Office environment
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Didn't listen or answer questions
1 other person found this helpful
Helpful
Ruby – Nov 03, 2023
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Never!
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Linda Henifin – Jul 26, 2022
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Dr Kelso was very knowlegable and professional. It took about an hour and now I can hear much better. My hearing aids are working great and I would recommend him to anyone needing hearing aids.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Rains in Conway – Apr 10, 2018
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This is not your average doc in box Audiologist. You will know from your first visit the experience and care you are going to receive from Dr. Kelso and his staff. I didn't pay anything out of pocket for my hearing screen and I was able to go home with my hearing aids before having to pay. All patients are given a 30 day trial period. If I didn't like the product I was able to return it without problem. I LOVED mine, so no return was necessary. One year in and I am still happy!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Conway, AR – Jul 11, 2017
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My husband paid abt $3500 several yrs ago for 1 pair Interon Staris Plus Multi Digital hearing aids w/ 6mo warranty.One hearing aid never worked correctly.Within 4 months my husband returned that hearing aid 5-6 times.The last time the receptionist informed him warranty was up.There should have been at least 2 months left on the warranty.My husband told her "No, it can't be up! Besides its never worked right in the first place!"He then asked if he could speak to Sam. She said "No!" Never again!
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
S K in Leslie, AR – Oct 11, 2016
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I was referred to Dr. Kelso by My PCP for hearing loss. He told me to stay away from all of the junk mail that I was getting and go see a real professional. That is exactly what Dr. Kelso is. I was in and out in about an hour and have had absolutley no trouble adjusting to my hearing aids. I've told 2 friends and one has seen him and has had the same great experience. I should have bought hearing aids 10 years ago and am glad I went with Dr. Kelso
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Evan Hollister in Conway, AR – May 11, 2016
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fast processing time filling out paperwork. no wait on seeing Kelso, quick accurate audiology exam and prescription. 30 day trial, answered all the questions I had. Took the time to review and no hurry to get me out the door until I was satisfied with
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
9 others found this helpful
Helpful
Deck Travis in Conway, AR – Dec 02, 2015
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Leave a review
How was your experience with Dr. Kelso?Overall Patient Satisfaction
10responses
Likelihood of recommending Dr. Kelso to family and friends is 3.6 out of 5
About Me
biography
Dr. Samuel Kelso, AUD is an audiology technician in Conway, AR. He is affiliated with Conway Regional Health System. He is accepting new patients.Audiology Technology
Audiology
University Of Arkansas For Medical Sciences College Of Medicine
Medical SchoolUniversity Of Florida, Gainesville
Medical SchoolUniversity Of Central Arkansas
Undergraduate School, 1992
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- Hours
- Mon: 8:30am - 5:00pm
- Tue: 8:30am - 5:00pm
- Wed: 8:30am - 5:00pm
- Thu: 8:30am - 5:00pm
- Fri: 8:30am - 2:00pm
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How patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home82%Patients said that doctors always listened to them and explained things well6% higher than the national average
Learn more about how Healthgrades measures Hospital Quality