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Rosalyn Kenney, NP

Rosalyn Kenney, NP

Family Medicine

Rosalyn Kenney, NP is a family medicine specialist in Salem, NH. She is affiliated with medical facilities such as Parkland Medical Center and Holy Family Hospital-Haverhill. She is not accepting new patients.

3.9 Star Rating
Based on 67 reviews 3.9 Star Rating (67 reviews)

Family Health Matters of Salem

23 Stiles Rd Salem, NH 03079
Telehealth available

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Rosalyn Kenney's Reviews

Likelihood to recommend Rosalyn Kenney

3.9
67 ratings, 14 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
1%
1%
2 star
1%
1%
1 star
27%
27%

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Unfriendly Staff
Nice shake down for a couple of bucks. Thanks for sending me to collection over a 57.00 error on your staff’s part. Pick another provider unless you like to be harassed by the witch behind the glass
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
robert gobron – Aug 14, 2023
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When I have an appointment at Family Health Matters, I always feel assured my issue has been heard, comprehended, and any concerns are addressed. Roz has such vast knowledge and uses her excellent listening skills to always come up with an answer, advice or a referral in the case a specialist is warranted. The staff at FHM really cares, and they are always friendly and respectful. I'm very glad I made the decision to become a patient. Best decision I've made in addressing my complex health history. I've been a patient for 10 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leanne Lummis – Mar 08, 2021
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I love this practice! I love how you never feel like a piece of meat. I love the staff they treat you with honor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa C – Feb 16, 2021
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Everyone in this practice is great!! I’ve been a patient of Roz’s for 20+ years and she’s grown the practice to include smart and caring practitioners that I have no hesitation seeing or recommending. It really is a family affair in so many ways. You may not always hear what you’d hoped to hear but they’ll deliver the news with love in their heart and hold your hand every step of the way ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jill McAlpine – Jan 18, 2021
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Part 2, I contacted the collection folks in sept told them I had sent two payments to FHC and the last was going in a week. Just got off the phone today (10-29-20) with collection who sent anougher demand note they were told by "someone at FHMs office I still owed $150 so I am sending collection (Linda) a copy of the payments. So the moral of this long story is Roz can be exceptional but surrounded by ignorance and that's a reflection on the practice
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Paul Lastoff – Oct 30, 2020
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Very poor as she misdiagnosed me along with Holy Familys cardiologist. Do not see this provider. V
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 13, 2020
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Roz, is the best, caring, kind and very knowledgeable! With my many health issues, I’m so thankful to have someone I can trust. My whole family see’s Roz!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Diane T in Windham , NH – Aug 19, 2018
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Trust Roz very much, as a matter of fact I followed her from the other place that she was at.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Wendy Castagna in Methuen, MA – Jun 11, 2018
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I highly recommend Rozalyn Kenney. I have been going to her for many years, she has not only helped me with medical issues but she truly cares and listens. Thank you Roz
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Brenda Gromyko in Salem nh – Feb 28, 2018
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Roz is one of the best practitioners I know. As a doctor, I have a high standard as to who I want as my PCP. Roz is caring, intelligent and will move mountains to get you the best care. I cannot say enough great things about this woman.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Robin – Feb 22, 2018
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Always accommodating and goes above and beyond helping with all medical needs. Her office staff is great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Haverhill, MA – Jun 28, 2017
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I have been with Roz and her staff for 7 months. She found the medical issue I had struggled with for years that every other doctor dismissed. She thinks outside of the box when things are complex, and yes she will refer you to a specific specialist if the issue gets too complex, she does this so you can receive the best care possible. The office is extremely busy and Roz takes the time with every single patient she has. The practice does have a web portal which is very helpful and user friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Jen C in Salem NH – Jan 05, 2017
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I was sent a letter reccomending I should seek a physician which could help me basically they dismissed me. The office has told my husband on a few occasions I was a challenge due to the fact I have health anxiety. It's very unfortunate they gave up on me during a time of need. Also the office takes a while to call you back and the front desk is still learning how to use he phone system. From a technology standpoint they are way behind in the times. They lack a Web portal and don't do email.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Maryjane in Salem nh – Dec 31, 2016
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Best provider I have ever seen. She takes the time to see that you understand what is needed to stay healthy both physically and mentally. She gives options and helps you make a choice that's best for you. She has a great personality which I feel is important because I can talk without feeling embarrassed or judged.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Trisina Catino in Dracut – Feb 03, 2016
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About Me

care philosophy

Traditional and Holistic approach to family medicine
  • Family Medicine

  • Family Medicine (Nurse Practitioner)

  • University Of Massachusettes / Lowell

    2001
  • Fitchburg College

    Undergraduate School, 1979
  • Capella University

  • English

  • Italian

Online Care for Prescription Refills (Sponsored)

Locations

Family Health Matters of Salem

Family Health Matters of Salem23 Stiles Rd Salem, NH 03079
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 8:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: 8:30am - 5:00pm
    • Sun: 8:30am - 5:00pm
  • Directions

Affiliated Hospitals

  • Parkland Medical Center

    1 Parkland Dr
    Derry, NH 03038
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Holy Family Hospital-Haverhill

    140 Lincoln Ave
    Haverhill, MA 01830
  • St. Elizabeth's Medical Center

    736 Cambridge St
    Brighton, MA 02135
    Recipient of 5
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality