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Dr. Robert Lauver, OD

Dr. Robert Lauver, OD

Optometry

Dr. Robert Lauver, OD is an optometrist in Strasburg, PA. He graduated from PENNSYLVANIA COLLEGE OF OPTOMETRY in 1999. He is accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

20 Lancaster Ave Strasburg, PA 17579

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Dr. Lauver's Reviews

Likelihood to recommend Dr. Lauver

3.5
8 ratings, 3 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Thefts, charged my family 400 plus dollars for glasses never received! I told them not to order the glasses because at the time I didn’t have the funds, I repeated several times and the lady said she understood. Three months later I was sent a letter in the mail that the glasses were at the shop and I needed to pay in full. I called and asked why were the glasses made without my permission, they said they decided to order them so they were there when I came back. I said I never requested that nor did I give permission. I told them I didn’t have the funds and did not want them. They put it on my credit and three years later I’m still dealing with this!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
G.W. – Jun 30, 2021
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HE, is a gutless eye doctor, charged me 800.50 DOLLAR`S FOR ONE PAIR OF GLASSES HAD PROBLEMS FROM DAY ONE. WENT BACK 5 TIMES TO TELL MY ABOUT MY PROBLEMS, HE DOES NOT HAVE THE GUT`S TO EVEN TALK TO ME HE HIDES BEHIND THE OFFICE GIRLS. LENS KEEP FALLING OUT OF THE FRAMES. TOOK ME 2 MONTHS TO EVEN GET THE DAMN GLASSES. 1ST. TIME MARKED THE LENSES WRONG, SECOND TIME WENT BACK FOR THE GLASSES GIRL SAID THEY LOST GLASSES. PROBLEM WITH GLASSES EVER SINCE. WILL NEVER GO BACK. THOMAS J. COMMERO SR.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
THOMAS J COMMERO SR. in STRASBURG, PA – Jul 21, 2016
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We have had a wonderful experience dealing with Dr. Lauver over the past 18 months. I can't say enough good things. If you are looking for a developmental optometrist for your kids, this is the place to go. Having someone who can link neurology and optometry made all of the difference for our kids.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
AB in Hanover Park, IL – May 26, 2016
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About Me

care philosophy

As a Developmental Optometrist, located in a family eye care practice, my specialty is helping children and adults who suffer from vision disorders that can not be fixed with glasses alone. I recently received my fellowship from the College of...read more
  • Optometry

  • Developmental Therapy

  • College Of Vision Development

    Fellowship Hospital, 2013
  • Pennsylvania College Of Optometry

    Medical School, 1999
  • Mcdaniel College

    Undergraduate School, 1995

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Locations

Practice

Strasburg Family EyeCare LLC20 Lancaster Ave Strasburg, PA 17579
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Practice

Office1950 Old Gallows Rd Ste 520 Vienna, VA 22182
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