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Dr. Rita Drummond, OD

Dr. Rita Drummond, OD

Optometry

Dr. Rita Drummond, OD is an optometrist in Redlands, CA.

4.2 Star Rating
Based on 48 reviews 4.2 Star Rating (48 reviews)

Practice

1845 W Redlands Blvd Ste 101 Redlands, CA 92373

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Patient Favorite Award

Dr. Drummond is a patient favorite Optometrist

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Dr. Drummond's Reviews

Likelihood to recommend Dr. Drummond

4.2
48 ratings, 34 with a written review
5 star
69%
69%
4 star
10%
10%
3 star
4%
4%
2 star
2%
2%
1 star
15%
15%

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Great visit i highly recommend her
Very good manner. professional and the rail examination and assessment. Made me feel heard and understood my concerns. Thank you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nawal lotfy – Dec 12, 2024
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Very professional
Good service and very informative
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2024
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The Dr was very professional and very nice
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 28, 2024
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Very Likely To Recommend Dr. Drummond.
My Vist Was On Time And Professional As Well As Friendly. I Am So Thankful For Her Kindness And Her Patience And Service. Thank You So Very Much Dr. Drummond For Your Help. Ms. Yvonne Harvey
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 17, 2024
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She was very friendly and professional. I liked her very much..
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Rebecca Milne – Oct 16, 2024
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Thorough and expert OD!
Dr Drummond was thorough in her exam of my eye health and vision. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 15, 2024
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Inadequate services provided.
Inadequate services provided. Went in for a general I exam to include refraction for new glasses. This optometrist was very impersonal, and had very poor chair side manner. Very little explanations were given as to the condition of the vision and eyes. This optometrist seemed rushed and interested only in completing as many patients as possible, perhaps due to corporate greed? Did not perform exams normally included in an annual eye exam, such as condition of cataracts. Was told by receptionist that this was only a refraction exam and that other Eye checks would require a different appointment, presumably for additional charges. I don’t intend to ever use this office ever again. I am used to much better service and more complete examination in an annual eye exam.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Oct 13, 2024
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Good visit was pleased with the Doctor I felt she
On time did not have to wait my time was for 3pm and saw the doctor at that time
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 03, 2024
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Dr. Drummond was fine.
Very disappointed. After a nightmare experience scheduling and finally getting surgery, this follow up was the FIRST time i was told that vision without glasses was THE GOAL and that I have near sightedness and a stigmatisim and 'let's get you some glasses'. I was told by Dr. Luke I wouldn't need glasses for distance. Now, I'm angry and would like to speak with someone about this.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Bob Studebaker – Sep 25, 2024
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She’s a very nice and caring person.
Very professional and understanding
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria – Sep 25, 2024
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She freely gave me information on what was happening to
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 25, 2024
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Very welcoming
Everyone was friendly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 18, 2024
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Excellent service provider They have
They have done an excellent job on my proscriptions. I will recommend everyone to go a try your next proscription from this doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ali Bukhari – Sep 17, 2024
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Friendly and professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 01, 2024
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They took forever to attend us. Our appointment was at 3 and 3:20pm, they didn't take us in until 4:30 and 6pm. How is this possible? Better scheduling system needed
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 28, 2024
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She was very professional
They’re very good and I ve been going there for several years
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 23, 2024
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Very knowledgeable
Beautiful place to visit, everyone were very friendly. Dr. Drummond made me feel comfortable.Young lady I believe her name was Sabrina was excellent in helping me find the right frames and with what my insurance covered. What really impressed me about her was making sure I would be happy with my choices. Overall visit was great, my time was respected by seeing me at my appointment time which is much appreciated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 10, 2024
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Dr Drummond-very professional!
Dr Drummond is very thorough and professional. Explains the exams as we progressed and related the results completely. Answered every question I had!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 26, 2024
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Dr.Drummond was great helpful very understanding and most of all very understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 18, 2024
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My visit was very good
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 16, 2024
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About Me

biography

Dr. Rita Drummond, OD is an optometrist in Redlands, CA.
  • Optometry

Patient Favorite Award

Dr. Drummond is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    California Eye Specialists Medical Group Inc1845 W Redlands Blvd Ste 101 Redlands, CA 92373
    1

    Practice

    Office2619 E Colorado Blvd # 150 Pasadena, CA 91107
    2

    Practice

    CBS Vision Inc.2700 Homestead Rd Ste 30 Park City, UT 84098
    3
    Optum California-California Eye Care Managed Eye Care Specialists A Medical Group494 N Mountain Ave Upland, CA 91786
    4

    Compare Dr. Rita Drummond, OD with other Optometrists near you