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This was my first visit with Nancy. She was incredible. Patient, attentive, non-judgmental. I was at ease from the moment she sat down. I almost deducted a star for the lab in the office (I was not impressed with their lack of professionalism), but that did not reflect on Nancy or her work. If you have any fears about seeing a doctor, she is the perfect place to start. She was confident without being arrogant (she really knows her stuff). I have never had any healthcare professional spend the time with me that she did.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Aimee – Jan 17, 2020

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Met with Nancy today. Outstanding person, caring and trusting. Great rapport and insight. Super addition to University Of Mass Medical Highly recommended Ease of scheduling urgent appointments

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Steven Rotman in Worcester, MA – Jul 11, 2017

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I concur with the previous reviewer. She's very capable and is interested in the overall patient welfare. Communicates very well. One never gets the feeling that one is being rushed. She's very patient. I highly recommend her.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Shrewsbury, MA – Mar 14, 2017

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She works on my endocrinologist team. She takes the time to understand your needs. She follows up with you!! Taking turns with my endocrinologist every time I see her, she goes over everything and spends 1 hour with me! I am very happy with her!

What went well