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Dr. Michelle Gardner, OD

Dr. Michelle Gardner, OD

Optometry

Dr. Michelle Gardner, OD is an optometrist in Dubuque, IA.

3.8 Star Rating
Based on 6 reviews 3.8 Star Rating (6 reviews)

Practice

808 Wacker Dr Dubuque, IA 52002

At a Glance

  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Gardner's Reviews

Likelihood to recommend Dr. Gardner

3.8
6 ratings, 5 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
17%
17%
1 star
17%
17%

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I recently made an appointment with Dr. Gardner to get fitted for contact lenses. She was very professional, knowledgeable and competent in her field. Prior to my visit with Dr. Gardner, I had visited multiple eye Drs., and had a very hard time getting fitted for contacts, as they constantly moved around. She took her time to ensure that the brand and the material of the contacts were the right choice for my eyes. This Dr. is great and knows what she is doing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
C. Yanes – Apr 14, 2020
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Definitely felt rushed in and out when seeing Dr. Gardner. Also, didn't feel like she was listening to my needs when getting fitted for contacts. It was very much scientific with her and she thought things I felt with my lenses were simply unfixable. However, I recently transferred eye care centers and was able to get fitted with comfortable lenses within one visit. I honestly think if Dr. Gardner slowed down and didn't rush through writing prescriptions, but rather took a second to listen, then I'm sure Dr. Gardner would have been able to address my issues. So, two stars because I don't doubt her ability as an OD, but because my customer service experience felt lacking for the amount of money this appointment cost.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Unsatisfied customer – Sep 24, 2019
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Dr Gardner has helped our family of 5 for a number of years. Zero issues and nothing short of great care!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 13, 2019
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I would not recommend Dr. Gardner. I initially set up an appointment which was cancelled by her the day of the apt (for weather which, ok I understood). I rescheduled for her to again call back and cancel. Trying to get in for an appointment is horrible! Honestly can't confirm how she is when you can finally get into her as I have never been able to see her regardless of the TWO apts I have made. Went somewhere else.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dubuque, IA – Feb 23, 2019
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Dr. Gardner provides top tier care for her patients in a very relaxed setting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brian Patnaude in Dubuque, IA – Dec 02, 2018
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About Me

biography

Dr. Michelle Gardner, OD is an optometrist in Dubuque, IA.
  • Optometry

Locations

Practice

Pearle Vision #C6407808 Wacker Dr Dubuque, IA 52002
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