Dr. Michael Wallerich, OD

Stopped by Target Optical on 3/7/22 for glasses. The tech could not figure out how to bill my ins and asked me to call the ins co. so she could speak with them. Left me on hold with the ins co for over 30 mins while she waited on several pts who just walked in the door one after the other. When I told her I had been waiting before they walked in, the tech said she had to wait on the other pts before me. I decided to speak with the optometrist, Dr. Michael Wallerich, about the situation. Now, all of a sudden the tech leaves her pt to join our convo. When I told her I didn't want to talk to her since she refused to help me before, Dr. Wallerich yelled at me about being rude to her. He also told me they didn't take my insurance anyway and walked away. Ironically, during my 31 min call with the insurance co, they verified Target was a provider for my ins and the ins rep was holding on the line to walk the tech thru how to properly submit the claim, but the tech never came to the phone. Luc