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I just felt like I clicked with Melissa from the start. She is intuitive, encouraging and kind, and she make a visit something to look forward to. Melissa has helped me so much

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Joanne Walker – Jun 09, 2021

×Post a ResponseAre you Melissa Heaps?

Melissa is the most thorough, kind and compassionate doctor I have ever scene. Everyone at Charleston Thyroid Center is so professional yet warm and caring. They have worked to help me find some of the root causes of my autoimmune disease. Melissa has encouraged me with her knowledge and commitment to helping me on my health journey. I trust her completely with my health! It is so refreshing and uplifting to see doctors that are so committed to your health and well-being and want to do more than just prescribe medication and send you on your way. The staff is always willing to provide encouragement and support! I appreciate Dr. Henderson taking me as a patient and listening to my complete health history. I have truly found my tribe and family at Charleston Thyroid. I appreciate them taking the time to help work alongside me, provide me with better options and the see the proof of healing in my wellness journey!

What went well