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Melanie Hettinger, LCSW

Melanie Hettinger, LCSW

Social Work

Melanie Hettinger, LCSW is a social worker in Louisville, KY.

4.7 Star Rating
Based on 14 reviews 4.7 Star Rating (14 reviews)

Practice

200 E Chestnut St Louisville, KY 40202

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Melanie Hettinger's Reviews

Likelihood to recommend Melanie Hettinger

4.7
14 ratings, 10 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Excellent, caring, compassionate
I am immensely grateful to have encountered Melanie. Her compassionate nature, empathetic listening skills, and non-judgmental approach make her an exceptional therapist and individual. She is available when needed, and her honest communication style is truly remarkable. Contrary to a previous review that suggested poor communication, I wholeheartedly disagree and highly recommend her services
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 21, 2025
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Excellent therapist! Melanie is the best!
I cannot say enough about Melanie. She is so caring and is the best listener. She has helped so much- I highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 18, 2024
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Compassionate
Telehealth
Ms. Hettinger is very compassionate and has provided solid support. She helped me identify so much about myself. She is professional yet very personable. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nov 09, 2023
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Melanie's advice and consultations were very thorough and intensive. She is a very caring, knowledgeable, and dedicated professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 17, 2020
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She really knows her stuff. Educated, understanding, empathetic.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 20, 2020
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Excellent therapist! Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 20, 2020
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I had 3 good visits and then she ghosted me. It was strange and unprofessional. Nothing out of the ordinary happened in our sessions. I called several times and left messages ( a valid phone number I had used to communicate with her). It Didn’t make me feel very good that I literally couldn’t pay someone to talk to me :( An explanation should have been provided.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Jul 15, 2019
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Our oldest son began anger management therapy with Melanie about four years ago (he was 5). Since then she has helped our two younger sons, and my husband and I with all of our therapy needs. She cares deeply for our family, provides excellent resources, and is always just a phone call away.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Louisville, KY – Feb 14, 2017
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Relatable and genuinely caring nature. Cognitive Therepy stance has helped me with my negative thinking. She has a way of putting me at ease and she is easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Louisville, KY – Jan 27, 2017
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Excellent care. Very empathetic, comforting
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Woodruff, SC – Dec 11, 2016
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About Me

biography

Melanie Hettinger, LCSW is a social worker in Louisville, KY.
  • Social Work

  • Clinical Social Work

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Locations

Practice

Norton Hospital200 E Chestnut St Louisville, KY 40202
1
Univ. Psychiatric Foundation Inc.401 E Chestnut St Unit 600 Louisville, KY 40202
2