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Mary Ely, NP

Mary Ely, NP

Nursing (Nurse Practitioner)

Mary Ely, NP is a nurse practitioner in Rochester, IL. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 8 reviews 3.6 Star Rating (8 reviews)

HSHS Medical Group Family Medicine

300 Sattley St Rochester, IL 62563
Telehealth available

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Mary Ely's Reviews

Likelihood to recommend Mary Ely

3.6
8 ratings, 4 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
25%
25%

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Avoid her like a plague
Doesn’t listen, and doesn’t care about her patients, she will send you all over the place seeking care. And when she can’t find something in your account, if you have your account merged from a name change or anything. She accuses you of drug seeking.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 23, 2024
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Excellent at her work and very knowledgeable. Excellent experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Boaden – Feb 14, 2023
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I use to be a patient years ago n loved her. Insurance changed so I had to change PCP. I called to re establish care with her n had an appointment made but ended up in hospital with chest pain but canceled respectfully in advance. Called back to make an appointment n then told I had to go to another office to fill out paperwork n provide them with all medical records of previous doctors since 2016. I can’t physically walk due to a severe weight loss from mold toxicity and was hoping to get care from Mary. It’s sad that Mary is not accessible for those who are physically unable to walk.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jennifer Waters – Feb 11, 2020
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This is a good place to go for a priority care, but not for your primary physician. I just havent been too impressed. When call for scrip or question for the nurse, I have never received calls back. This has happened multiple times. Even when I call back, still dont receive a call back for days. I am not sure even if I would be remembered by them when I go back. We are moving our family from this practice to another.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Melissa in Rochester, IL – Feb 26, 2016
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About Me

biography

Mary Ely, NP is a nurse practitioner in Rochester, IL. She is accepting new patients and telehealth appointments.
  • Nursing (Nurse Practitioner)

Locations

HSHS Medical Group Family Medicine

HSHS Med GRP Family Medicine-Rochester300 Sattley St Rochester, IL 62563
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