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Dr. Mary Cheng, OD

Dr. Mary Cheng, OD

Optometry

Dr. Mary Cheng, OD is an optometrist in Rosemead, CA.

4.5 Star Rating
Based on 8 reviews 4.5 Star Rating (8 reviews)

Practice

8622 Garvey Ave Ste 101 Rosemead, CA 91770
Patient Favorite Award

Dr. Cheng is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Cheng's Reviews

Likelihood to recommend Dr. Cheng

4.5
8 ratings, 8 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Smart and ftiendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Herman Hemmy – Aug 11, 2024
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Dr Cheng's office is the best. The staff is polite, waiting goes by quickly. They are as a group very professional and I appreciate there thoroughly concerned with me. I would and do refer the practice when I can.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2023
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Dr Cheng is responsible and patient - always happy to take the time to answer questions
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2023
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My family and I have been seeing Dr Cheng over 4 years and have received excellent treatment for eye
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2023
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I have been seeing Dr Mary Cheng for few years now and she is a great, caring and compassionate doctor. She and her staff makes such a good team in taking care of their patients. All my family members and friends sees Dr Cheng. Thank you for being a wonderful doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel Ng – Jun 08, 2023
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Caring doctor
Dr Mary is a great doctor. Very caring. She took her time to explain things. I am recommending all my family to come see this doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Lee – Jun 08, 2023
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Terrible bedside manner
Horrible bedside manner, treated my father as an animal. They do not provide a Spanish interpreter but will allow you to bring your own. Even with my me as an interpreter, the doctor only addressed me the interpreter and not the patient. Doctor completely rushed through the appointment did not allow time for me to translate what she was saying to my father. When I asked her to please slow down she said that my father needed to pay attention and stop lying. She then proceeded to put drops in his eyes without first letting him know what she was about to do. It was not until I asked her what she was doing that she told me and said I need to move on with the exam. My father was referred by the Hispanic Medical Association I will be filing a complaint with them too.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 24, 2023
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I have seen several eye doctors, but Dr Mary Cheng is the best doctor I have met so far! She is very kind, patient, and caring. She takes her time with me and my parents. She goes the extra mile with her exceptional care that she makes follow up phone calls to my parents to make sure they are doing well. We thank you very much from the bottom of our hearts for all that you do for us!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terry – Jul 27, 2021
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About Me

biography

Dr. Mary Cheng, OD is an optometrist in Rosemead, CA.
  • Optometry

  • English

  • Cantonese

  • Chinese

Patient Favorite Award

Dr. Cheng is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Agape Eye Care Optometry Inc.8622 Garvey Ave Ste 101 Rosemead, CA 91770
    1
    Optum California-Herald Chrisitian Health Center7423 Newmark Ave Rosemead, CA 91770
    2