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Dr. Marshall Palmer, OD

Dr. Marshall Palmer, OD

Optometry

Dr. Marshall Palmer, OD is an optometrist in Flagstaff, AZ. He is accepting new patients.

4.9 Star Rating
Based on 245 reviews 4.9 Star Rating (245 reviews)

Barnet Dulaney Perkins Eye Center - Flagstaff

350 N Switzer Canyon Dr Flagstaff, AZ 86001
Patient Favorite Award

Dr. Palmer is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Palmer's Reviews

Likelihood to recommend Dr. Palmer

4.9
245 ratings, 224 with a written review
5 star
91%
91%
4 star
7%
7%
3 star
1%
1%
2 star
1%
1%
1 star
0%
0%

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He was very professional and answered all my conce
He took the time to answer all my questions and concerns. He was great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2025
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Friendly, understanding, and very Knowledge
I was seen because of a medication that required an eye exam as a precaution and for sporadic blurry vision. I was thoroughly examined and he was patient when my eyes would start burning and I needed a few moments. I was diagnosed quickly and I’m doing much better now. It was an amazing experience! He has every quality you would want in a doctor!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer S – May 21, 2022
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Dr Palmer is attentive and answers questions thoroughly. I have never left his office feeling as though he was short on time or that I had spent too much time waiting.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 30, 2022
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Very pleased with Lasik procedure, pre and post care and follow-up.
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2022
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Dr Palmer is always professional and thorough with his exam. And I have great trust in him and his evaluations.
What went well
No results
What could be improved
No results
Helpful
Mar 24, 2022
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Smooth visit
What went well
No results
What could be improved
No results
Helpful
Mar 23, 2022
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Mr
Checking on eyes because I have diabetes. This group is extremely competent with eye care!!
What went well
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 10, 2022
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Doctor Palmer is 5 stars! I appreciate him so much. Medical assistants could offer a bit more education to the patient on what is happening with procedures like dilating eyes and what to expect.
What went well
No results
What could be improved
No results
Helpful
Mar 09, 2022
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Rev Tom Henkes
Dr Palmer is incredibly knowledgeable and was very patient in answering all my questions!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rev Tom Henkes – Mar 09, 2022
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Dr. Palmer was courteous and kind. Explained what he was doing, what the diagnosis was as far as he could tell and explained next steps.
What went well
No results
What could be improved
No results
Helpful
Mar 08, 2022
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Dr. Palmer was very thorough, nice and spent enough time with me answer all my questions.
What went well
No results
What could be improved
No results
Helpful
Mar 07, 2022
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Our visit was awesome and any concerns were answered and explained.
What went well
No results
What could be improved
No results
Helpful
Mar 04, 2022
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Dr Marshall Palmer is very professional and thorough and always a pleasure to deal with.
What went well
No results
What could be improved
No results
Helpful
Mar 03, 2022
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Dr Palmer is the best
What went well
No results
What could be improved
No results
Helpful
Mar 01, 2022
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Dr. Palmer was excellent, but it took a very long time to see him!
What went well
No results
What could be improved
No results
Helpful
Mar 01, 2022
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I’m glad to see without glasses. I’m happy with the results and appreciate the attentive aftercare. Highly recommend.
What went well
No results
What could be improved
No results
Helpful
Feb 27, 2022
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Didn’t appreciate being pushed into checking in via QR code, especially when you have a front desk clerk available. Where was the customer service??!!!!
What went well
No results
What could be improved
No results
Helpful
Feb 27, 2022
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It is evident that your office is run systematically and efficiently. This is very calming for an anxious patient. Every staff member I've encountered is kind, professional and competent. The doctors I've seen are friendly, good humored, and professional. The staff and doctors portray a professional, respectful cooperative working relationship. (I am from the generation of nurses where this was often not the case,)I always feel well cared for at each of my appointments. Thank you.
What went well
No results
What could be improved
No results
Helpful
Feb 26, 2022
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Very professional and caring!!
What went well
No results
What could be improved
No results
Helpful
Feb 24, 2022
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Dr. Palmer has always been thorough and explained things in each appointment. He will be missed. Sharon Robie
What went well
No results
What could be improved
No results
Helpful
Feb 23, 2022
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About Me

care philosophy

Our Mission: To provide world class eye care while using leading edge technology. We offer highly trained surgeons, doctors and staff to produce quality outcomes in a compassionate and patient centered environment.

biography

Dr. Marshall Palmer received his Doctor of Optometry and Bachelor of Science in visual science degrees from Pacific University in Forest Grove, Oregon. Prior to joining our practice Dr. Palmer was Chief of Optometry and sole eye-care provider for...read more
  • Optometry

  • Pacific University

    Medical School
American Board of Optometry®
American Board of Optometry
Optometry
Self designated 
  • English

  • German

Patient Favorite Award

Dr. Palmer is a patient favorite Optometrist

    Read our methodology

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    Locations

    Barnet Dulaney Perkins Eye Center - Flagstaff

    Flagstaff350 N Switzer Canyon Dr Flagstaff, AZ 86001
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: 8:00am - 5:00pm
      • Sun: 8:00am - 5:00pm
    • Directions